Analyst Relations

North Highland is regularly recognized by industry analysts for its leadership in management consulting, noting the firm’s holistic approach to working with its clients. Download a full list of analyst citations here.
Recent highlights include:

HR Technology Advisory Services, ALM Intelligence 

Cited as the “best-in-class provider” in change management: “North Highland brings a holistic, multidisciplinary approach to change management that combines ideas from agile, neuroscience, and traditional organizational change management to embed a continuous improvement change process in HR technology transformations.”

Finance Excellence Consulting, ALM Intelligence 

“The firm organizes its service delivery around two tracks. One, Financial Stewardship focuses on optimizing transactional processes by using a maturity assessment tool designed to evaluate the costs and relative benefits of improving processes, data, technology, and organization. Two, Enterprise Catalyst concentrates on building value-adding reporting, planning, and decision support capabilities.”

Branding Strategy & Marketing Effectiveness Consulting Providers, ALM Intelligence 

“North Highland primarily delivers branding strategy and marketing effectiveness through its Sparks Grove experience design division, but draws on the firm’s broader consulting capabilities, notably its people and change offer. North Highland’s approach reflects its beliefs that brand is fundamentally an experience and that customer’s experience of brand is the only durable source of competitive advantage. But the essential point for this firm is that delivering an effective experience requires an alignment of the brand purpose with the customer’s interpretation of it and that, in turn, depends on ‘humanizing’ the experience by building trust with both the customer and the employees who participate in the experience.”