Greg BradleyGlobal Head of Transformation Greg Bradley is a Vice President and Global Transformation Lead at North Highland. He has over 15 years of experience in management consulting, advising and leading executives in strategy and execution across multiple industries. His specific areas of expertise include large-scale business transformation, post-merger integration, financial shared services, accounting/finance, and complex program management. Greg previously served as the Director of Finance Capabilities in Global IT at Coca-Cola, and as the COO and CFO of a law firm in Atlanta. He earned his BS in accounting at Florida A&M University and his MBA from the University of Virginia (Darden).
Building Personal Retail Experiences for an Audience of One
Throughout this report are results from a North Highland-sponsored survey of more than 200 director-level and higher employees with leadership responsibilities in customer experience at global companies with revenues more than $1/£1 billion conducted in October 2017. The results define three foundational steps toward creating a personal connection in mass retail and an assessment to guide leaders toward personal connection approaches likely to generate the greatest impact and ROI.Perspective
Reshaping Growth Strategy
We helped a leading Fortune 100 company reshape its growth strategy in line with changing consumer tastes and buying habits. Unlike previous transformations, North Highland enabled the organization to ensure that the changes they make would actually enable growth and build the foundation for a culture that sustains its evolution.Case Study