Jill JacquesGlobal Financial Services Lead Jill is the Global Financial Services Lead with 19+ years of experience in consulting and industry leadership positions. Jill consults on front-, middle- and back-office strategies, with an emphasis on client experience and advisor/employee adoption. She leads the Financial Services Advisory team and is a thought leader in shaping the industry's response to the new standard of care through her contributions to various publications.
Cultivating A High-Performance Workforce (When and Where You Need It Most)
One of the nation’s largest financial institutions engaged North Highland to deliver an innovative and scalable managed services solution to decrease marketing overhead, reduce risk, and strengthen the existing operating models, talent management processes, and organizational structure.Case Study