Paul WeltySenior Technology Director, Sparks Grove Paul has more than 20 years of experience in leading organizations and solutions in web, mobile, print, strategy, marketing, branding, and technology—from sales to strategy to execution. He ensures technology helps organizations connect to their audiences, whether internal or external. He has worked at the intersection of business and technology with clients in the academic, nonprofit, manufacturing, retail, finance, telecommunications, and hospitality industries, and has created online solutions including extranets, intranets, and websites, as well as integrations with CRM and other systems.
Transforming Business Processes to Improve Customer Experience
North Highland worked a leading UK retailer, to provide high-quality business analysis, problem solving and process design to reform their business process unit, identify pain points and propose short and long-term solutions to drive change.Case Study