North Highland Adds Four Members to Seattle Market

January 25, 2016

January 25, 2016 (SEATTLE) – North Highland, a management consulting firm, is pleased to announce the addition of four new employee-owners to its Seattle market: Jim Frazier, Heide Cassidy, Brian Eden and Tracey Liu. These new team members further strengthen and enhance North Highland’s growing presence and client service capabilities in the Seattle market.

“We are very excited to welcome each of these new hires to the Seattle North Highland office. Each new hire exemplifies superior business expertise and a passion for client service that closely aligns with North Highland’s values,” said Darin Hilliker, vice president and Seattle market lead. “We look forward to bringing the capabilities and expertise of these new team members to bear for the success and advancement of our clients.”

  • Jim Frazier draws on 25 years of extensive inside sales, outside sales and territory management experience to join North Highland as business development manager. He previously worked at Lincoln Bay Co., where he led business development operations and strategy.
  • Heide Cassidy enters North Highland as the West region public sector lead, bringing nearly twenty years of industry experience across a wide variety of government functions, projects and operations. She joins North Highland from Point B, Inc., a management consulting firm.
  • Brian Eden joins North Highland as a senior consultant from Fannie Mae, where he served as senior project manager in the office of the CIO. Eden has expertise in change and risk management, business process control and improvement, program governance and performance measurement.
  • Tracey Liu brings more than eight years of industry and consulting expertise to her newest position as manager at North Highland. Liu most recently worked as a senior consultant for Infosys Consulting, Inc., where she developed and managed IT infrastructure projects for a global manufacturing company.

The Seattle market, part of the firm’s West Region, specializes in telecom/cable, retail and consumer goods and healthcare in private, government and non-profit sectors. Client offerings include an extensive array of services within strategy and advisory, operations, customer experience and interaction, information technology, human capital, finance and accounting services and execution.

About North Highland

North Highland is a global management consulting firm that delivers unique value, relevant big ideas and strategic business capabilities to clients around the world. The firm solves complex business problems for clients in multiple industries through an integrated approach and offers specialty services via its Strategy, Data and Analytics, Managed Services, and Sparks Grove divisions. North Highland is an employee-owned firm that has been named as a “Best Firm to Work For” every year since 2007 by Consulting Magazine. The firm is a member of Cordence Worldwide (, a global management consulting alliance. For more information, visit and connect with us on LinkedInTwitter and Facebook.

Media Contact:

Jennifer Marsh



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