North Highland Announces Key Staff Additions
September 14, 2017
Nashville, TN – Sept. 14, 2017 – Global management consulting firm North Highland today announced the addition of five new hires to the firm’s Nashville office.
Joining North Highland’s growing Nashville office are Jane Makhoul, senior strategy consultant, Liz Anthony, senior consultant, Corinna Baldwin, senior recruiter, Kyle Eason, manager, and Jenna Loup, business development manager.
Makhoul has four years of experience in the healthcare industry including work on a global hospital project in Zambia and a Washington, D.C.-based healthcare law firm. Her expertise includes business case development, due diligence, process improvement, and stakeholder analysis.
Makhoul received a Master of Business Administration, Master of Science in Public Health and Bachelor of Arts degree from University of North Carolina at Chapel Hill.
Anthony brings nearly a decade of experience in public sector consulting and land management. Her public sector consulting work included improving data architecture, best practices development, and data management for the National Park Service’s facility data repository. She also worked with The Nature Conservancy, the United States Forest Service, and the United States Fish and Wildlife Service.
Anthony received a Master of Business Administration from Vanderbilt’s Owen Graduate School of Management and a Bachelor of Arts degree from William and Mary.
Baldwin joins the firm with more than a decade of human resources and talent acquisition experience as an independent HR consultant, HR specialist at ServPro Industries and as a recruiter for a technical staffing firm.
Baldwin received a Bachelor of Arts degree from Mercer University.
Eason received a Master of Business Administration from Vanderbilt’s Owen Graduate School of Management and a Bachelor of Science degree from Louisiana State University.
Loup joins the firm from Micro Focus NetIQ, a global software manufacturer, and has recruiting, sales, property management and marketing experience.
Loup received a Bachelor of Science degree from Louisiana State University.
Nancy Schultz, Vice President and Market Lead of North Highland’s Nashville office, said, “With the addition of these employees, North Highland continues to grow, attract top talent and expand our capabilities in the Nashville market and beyond.”
Building Personal Retail Experiences for an Audience of One
Throughout this report are results from a North Highland-sponsored survey of more than 200 director-level and higher employees with leadership responsibilities in customer experience at global companies with revenues more than $1/£1 billion conducted in October 2017. The results define three foundational steps toward creating a personal connection in mass retail and an assessment to guide leaders toward personal connection approaches likely to generate the greatest impact and ROI.Perspective