North Highland Appoints Marc Helberg as New York Market Lead
July 25, 2016
Will Lead the Firm’s Growth in the Northeastern U.S.
July 25, 2016 (New York) – Management consulting firm North Highland announces that Marc Helberg will serve as the lead for the firm’s New York market, in addition to his existing role as market lead in Philadelphia and Basking Ridge, N.J. Helberg will be responsible for continuing to grow North Highland’s presence in the Northeast U.S. and will report into Alex Bombeck, president at North Highland and leader of the firm’s North & UK region, along with service lines and capabilities.
“With Marc’s leadership, we’ll continue to strengthen and leverage our trusted relationships in the Northeast region, allowing us to deliver even more value to our clients. Combining his track record of success in Philadelphia and Basking Ridge, along with our phenomenal expertise in New York, is a powerful combination for North Highland,” said Bombeck.
Helberg has more than 25 years of consulting and industry experience, helping organizations transform their operating models as well as align their internal functions with business goals. Since joining North Highland in 2006, he has helped Fortune 500, mid-market and start-up enterprises drive transformational change. Bringing a unique set of cross functional experience to serve his clients, he leads initiatives in global organizational transformation efforts, implementation of IT and systems strategies and large-scale merger and acquisition activity.
About North Highland
North Highland is a global management consulting firm known for helping clients solve their most complex challenges related to customer experience, transformation, performance improvement, and technology and digital. We add value and support our clients across the full spectrum of consulting, from strategy through delivery. We bring the big ideas, then we make them real. North Highland is an employee-owned firm, headquartered in Atlanta, Ga., with more than 3,000 consultants worldwide and 60+ offices around the globe, and has been named as a “Best Firm to Work For” every year since 2007 by Consulting Magazine. The firm is a member of Cordence Worldwide (www.cordenceworldwide.com), a global management consulting alliance. For more information, visit northhighland.com and connect with us on LinkedIn, Twitter and Facebook.
Building Personal Retail Experiences for an Audience of One
Throughout this report are results from a North Highland-sponsored survey of more than 200 director-level and higher employees with leadership responsibilities in customer experience at global companies with revenues more than $1/£1 billion conducted in October 2017. The results define three foundational steps toward creating a personal connection in mass retail and an assessment to guide leaders toward personal connection approaches likely to generate the greatest impact and ROI.Perspective