North Highland Continues Expansion of St. Louis Office Leadership Team
October 1, 2014
Global management consultancy North Highland is pleased to announce that consulting experts Carl Turza and Mark Vreeland have joined the firm’s St. Louis office. Turza will serve as CIO advisory practice leader, responsible for supporting business development efforts, offering digital engagement thought leadership and enhancing the CIO advisory practice. Vreeland will take on the role of health care advisory practice leader and principal within the firm, focusing on information management and collaboration, information architecture, governance and business intelligence for clients.
“We are thrilled to have Carl and Mark as part of our team,” said Scott Turner, vice president and market lead for the St. Louis office. “Our St. Louis office is known for delivering powerful, integrated solutions to our clients across multiple industries and disciplines and Carl and Mark’s combined presence will further enhance our ability to do this.”
Within his career of more than 30 years, Turza brings a vast and broad set of experiences and skill to the firm. Most recently, as part of Daugherty’s management and strategy consulting practice, Turza built their Omni-channel service offering, provided CIO advisory support, and helped elevate the discussions within the C-suite of their clients and prospects. Previously, Turza served as global vice president of e-commerce for VWR International, CIO for Sigma-Aldrich, and vice president of e-business for WW Grainger. He was recognized with the CIO 100 award twice by CIO magazine while at WW Grainger and then at Sigma-Aldrich.
“Carl brings a triple threat of strong leadership, strategy and the solid understanding of the intersections and convergence between demand generation and marketing, supply chain, technology and back-end system integration,” said Turner.
Vreeland joins North Highland from Ernst & Young, where he led the health care information management and analytics competency. In this capacity, he was responsible for establishing and developing the competency and leading a group of 35 experts across North America. Vreeland is an active member Healthcare Information and Management Systems Society (HIMSS) and Data Administration Management Association (DAMA).
“Mark’s passion for leveraging technology to drive business value and enable critical processes, partnered with his broad industry experience, which spans health care, finance and manufacturing industries, will be an asset to our firm and to our clients,” said Turner.
Turza holds his undergraduate degree from University of Illinois-Champaign/Urbana and his MBA in finance and strategic planning from University of Illinois-Chicago. Vreeland holds a master’s in information resource management from Webster University, St. Louis, Mo. and a bachelor’s degree in systems and data processing from Washington University.
About North Highland
North Highland is a global management consulting firm known for helping clients solve their most complex challenges related to customer experience, transformation, performance improvement, and technology and digital. We add value and support our clients across the full spectrum of consulting, from strategy through delivery. We bring the big ideas, then we make them real. North Highland is an employee-owned firm, headquartered in Atlanta, Ga., with more than 3,000 consultants worldwide and 60+ offices around the globe, and has been named as a “Best Firm to Work For” every year since 2007 by Consulting Magazine. The firm is a member of Cordence Worldwide (www.cordenceworldwide.com), a global management consulting alliance. For more information, visit northhighland.com and connect with us on LinkedIn, Twitter and Facebook.
Building Personal Retail Experiences for an Audience of One
Throughout this report are results from a North Highland-sponsored survey of more than 200 director-level and higher employees with leadership responsibilities in customer experience at global companies with revenues more than $1/£1 billion conducted in October 2017. The results define three foundational steps toward creating a personal connection in mass retail and an assessment to guide leaders toward personal connection approaches likely to generate the greatest impact and ROI.Perspective