North Highland Names Brad Weatherly as Texas Market Lead
October 19, 2016
October 20, 2016 (Dallas, Texas) – Management consulting firm North Highland announces that Brad Weatherly will serve as the firm’s Texas market lead. In this role, Brad will focus on driving the firm’s growth and client success in the major industries for the Houston, Dallas, and Austin markets.
“He is a hands-on leader, whose philosophy and collaborative values will enable success at North Highland and inspire our employee owners. We are looking forward to having Brad’s leadership drive growth in our Texas market,” said Jim Arnold, president at North Highland and leader of the firm’s South region.
Weatherly brings a wealth of knowledge within the customer experience field to the firm with extensive industry experience in telecommunications/media/entertainment, consumer products, and medical/high tech manufacturing. Much of his work involved driving global transformative programs, developing service offerings, and delivering client service excellence.
Weatherly has more than 20 years of experience solving complex business challenges for clients at various global consulting firms, most recently EY, where he served as partner with the firm’s customer technology practice. Weatherly holds a bachelor’s degree in business analysis/MIS from Texas A&M University.
About North Highland
North Highland is a global management consulting firm known for helping clients solve their most complex challenges related to customer experience, performance improvement, technology and digital, and transformation. We add value and support our clients across the full spectrum of consulting, from strategy through delivery. We bring the big ideas, then we make them real. North Highland is an employee-owned firm, headquartered in Atlanta, Ga., with more than 3,000 consultants worldwide and 60+ offices around the globe. The firm is a member of Cordence Worldwide (www.cordenceworldwide.com), a global management consulting alliance. For more information, visit northhighland.com and connect with us on LinkedIn, Twitter and Facebook.
Building Personal Retail Experiences for an Audience of One
Throughout this report are results from a North Highland-sponsored survey of more than 200 director-level and higher employees with leadership responsibilities in customer experience at global companies with revenues more than $1/£1 billion conducted in October 2017. The results define three foundational steps toward creating a personal connection in mass retail and an assessment to guide leaders toward personal connection approaches likely to generate the greatest impact and ROI.Perspective