North Highland Names Jeff McMahon as New Market Lead for Charlotte Office

September 9, 2014

North Highland, a global management consulting firm, is excited to announce Jeff McMahon as the new market lead for the firm’s Charlotte office. McMahon takes over this position from Jim Arnold, who has served Charlotte clients in the role for the last four years. Arnold will remain in Charlotte and continue his role as the global industry lead for retail and consumer packaged goods. In addition, Jim will assume the role of president for North Highland’s central region, which includes Charlotte, Chicago, Minneapolis, Nashville and St. Louis.
“Jeff’s expertise and leadership has been instrumental in growing the Charlotte office and two of our global Fortune 100 clients. His strategic mindset and in-depth knowledge of the market will ensure that we maintain our priority of bringing value and delivering results that benefit our clients, the community and our employees,” said Arnold.
McMahon joined North Highland in 2003 as the fifth employee in North Highland’s Charlotte office. McMahon grew his career focused on delivering and leading consulting engagements, working his way from senior manager to become one of the firm’s managing directors, most recently playing the role of national account executive for two of the North Highland’s largest Fortune 100 clients. He has an extensive background in business and information technology consulting in the financial services and telecommunications industries. He has 20 years of experience helping clients drive revenue, optimize processes, improve customer experience and manage risk. Prior to joining North Highland, Jeff was a manager in Accenture's process practice area.
“I’m thrilled to take on this new role within North Highland. The Charlotte office has a lot of momentum and is delivering some unbelievable value for the best clients in our business and does outstanding work in our community. I am excited about the opportunity to lead an amazing team and continuing our growth trajectory in the years to come,” said McMahon.

About North Highland

North Highland is a global management consulting firm known for helping clients solve their most complex challenges related to customer experience, transformation, performance improvement, and technology and digital. We add value and support our clients across the full spectrum of consulting, from strategy through delivery. We bring the big ideas, then we make them real. North Highland is an employee-owned firm, headquartered in Atlanta, Ga., with more than 3,000 consultants worldwide and 60+ offices around the globe, and has been named as a “Best Firm to Work For” every year since 2007 by Consulting Magazine. The firm is a member of Cordence Worldwide (, a global management consulting alliance. For more information, visit and connect with us on LinkedIn, Twitter and Facebook

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