North Highland Names Nilay Thakkar as San Francisco Market Lead
October 16, 2015
SAN FRANCISCO, October 19, 2015 – North Highland, a global management consulting firm, is pleased to announce Nilay Thakkar as the firm’s new market lead for San Francisco.
“Nilay brings a strong management consulting background to this role and has a proven track record of success. He is a trusted advisor to many of our existing clients, and we are thrilled to have him serve as the market lead for our San Francisco office,” said West Region President, Bob Lamont.
Prior to becoming market lead, Thakkar served as vice president in the firm’s Southern California office, helping to build a strong client base, with a focus on financial services and retail. He has deep experience in leading complex client engagements and managing high-performance teams across multiple industries.
“I am excited to further deepen and expand our client portfolio in the Bay Area. Collaboration and innovation will be key to accelerating our growth in the market, partnering across the firm to bring the very best of North Highland to our clients. We will continue to be seen as a valued partner for client success,” said Thakkar.
Thakkar has more than 16 years technology and marketing experience in retail, financial services, energy and the public sector. He has extensive experience in program development and management; data segmentation strategy/execution; agile project management; and strategic planning. Prior to North Highland, Thakkar led analytics, marketing and operations teams for HSBC and Wells Fargo. He has a Bachelor of Science in Systems Engineering from the University of Virginia and an MBA from Santa Clara University. Thakkar currently serves on the board of Junior Achievement Northern California.
Building Personal Retail Experiences for an Audience of One
Throughout this report are results from a North Highland-sponsored survey of more than 200 director-level and higher employees with leadership responsibilities in customer experience at global companies with revenues more than $1/£1 billion conducted in October 2017. The results define three foundational steps toward creating a personal connection in mass retail and an assessment to guide leaders toward personal connection approaches likely to generate the greatest impact and ROI.Perspective