North Highland prepares unique solutions for retailers in light of new healthcare regulations
February 25, 2014
North Highland, a global consulting firm, is finalizing capabilities to help retail pharmacies and healthcare-related retailers realize new revenue growth with the passage of the Patient Protection and Affordable Care Act (ACA).
The ACA is estimated to bring 30 million Americans into the healthcare sector through the individual mandate requiring most people to have health insurance, and North Highland will be the first to help clients take advantage of the opportunity to capture this new, time-limited market share.
"Retailers will need to move quickly in order to realize monetary benefits from the shift in healthcare environment," said Elizabeth Ebert, a retail solutions expert for North Highland. "The most agile and strategic of companies could see hundreds of millions in revenue in the first year alone."
Details of North Highland's new capabilities will be made available in the next few days. Please visit www.northhighland.com or contact one of the team members for more information.
Dr. Ricardo Martinez
Sparks Grove, the marketing strategy and creative division of North Highland, delivers clients fresh ideas that invigorate their brands and resolve pressing business challenges. Sparks Grove provides marketing, visioning and visualization, emerging interactions, and communication services to many of the world’s leading brands. For more information, visit sparksgrove.com or follow @sparksgrove and facebook.com/sparksgrove.
About North Highland
North Highland is a global management consulting firm known for helping clients solve their most complex challenges related to customer experience, transformation, performance improvement, and technology and digital. We add value and support our clients across the full spectrum of consulting, from strategy through delivery. We bring the big ideas, then we make them real. North Highland is an employee-owned firm, headquartered in Atlanta, Ga., with more than 3,000 consultants worldwide and 60+ offices around the globe, and has been named as a “Best Firm to Work For” every year since 2007 by Consulting Magazine. The firm is a member of Cordence Worldwide (www.cordenceworldwide.com), a global management consulting alliance. For more information, visit northhighland.com and connect with us on LinkedIn, Twitter and Facebook.
Building Personal Retail Experiences for an Audience of One
Throughout this report are results from a North Highland-sponsored survey of more than 200 director-level and higher employees with leadership responsibilities in customer experience at global companies with revenues more than $1/£1 billion conducted in October 2017. The results define three foundational steps toward creating a personal connection in mass retail and an assessment to guide leaders toward personal connection approaches likely to generate the greatest impact and ROI.Perspective