North Highland Recognized in the Niche Players Quadrant of the Gartner Magic Quadrant for CRM and Customer Experience Implementation Services, Worldwide

January 10, 2018

Evaluation Based on Completeness of Vision and Ability to Execute

Atlanta, Ga. (Jan. 10, 2018) – Global management consulting firm North Highland today announced it has been positioned by Gartner, Inc. in the Niche Players quadrant of the Magic Quadrant for CRM and Customer Experience Implementation Services, Worldwide.*

“We consider our position in the Magic Quadrant for CRM and Customer Experience Implementation Services, Worldwide by Gartner as confirmation of our end-to-end, approach to experience design and delivery. This position also validates our commitment to deploy meaningful interactions across channels – all while building and embedding lasting CX capabilities within our clients,” said Rob Sherrell, Global Customer Experience Lead at North Highland. “As a future Visionary, we are partnering with our clients to shape the next era of impactful experiences that deliver real, sustainable results.”

A full copy of the Gartner Magic Quadrant for CRM and Customer Experience Implementation, Worldwide can be accessed here.  

*Gartner, “Magic Quadrant for CRM and Customer Experience Implementation Services, Worldwide” Patrick J. Sullivan, Ed Thompson, 8 January 2018.

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