Sparks Grove Expands to London
January 9, 2017
January 10, 2017 (London) – Today, experience design agency Sparks Grove, part of management consultancy North Highland, announced the addition of a London-based team, continuing to expand the agency’s presence outside the U.S. The diverse and multidisciplinary team in the U.S. will be augmented by 18 additional team members based in the UK market.
“With Sparks Grove presence already established across the U.S. in major markets including Atlanta, Charlotte, Nashville, New York, San Francisco and Seattle, we are excited to expand our experience design capability to London,” said Global Head of Sparks Grove Elizabeth Searcy. “Diversity of thought and experience is paramount to who Sparks Grove is, and the addition of our London team continues to enhance this quality. Having just celebrated the 10-year anniversary of Sparks Grove, it’s a great next step in our story to grow our global agency capabilities.”
With strategic projects already underway with several clients in the fast food and telecommunications industries, among others, Sparks Grove’s London team is well positioned to help leading companies create experiences that matter and build things people love to use. Areas of expertise and offerings include experience design, marketing strategy, user engagement, customer research and insights, creative communications, digital and design development, and employee engagement, in addition to other areas across the broad spectrum of marketing.
“Officially launching the Sparks Grove brand in London allows us to enhance the services we offer to our clients,” said Charles Vivian, London Market Lead for North Highland. “I welcome the talent, creativity and insightful thinking of our Sparks Grove team members and know they will all play an integral role in supporting our clients’ success in the UK.”
For a taste of things to come, please watch this video as an example of Sparks Grove’s experience design capability:
For more information, please visit: http://sparksgrove.com/
About Sparks Grove
Sparks Grove is an experience design agency. As a part of global consulting firm North Highland, we apply design thinking to plan, make, and execute human experiences that cultivate growth for clients. We use insight, foresight, strategy, design, and technology to transform businesses to more human-centered, purpose-driven organizations.
If you’re interested in learning more about our approach to experience strategy & design, or how Sparks Grove can help you solve a pressing business challenge, please visit us at www.sparksgrove.com.
North Highland is a global management consulting firm known for helping clients solve their most complex challenges related to customer experience, transformation, performance improvement, and technology and digital. We add value and support our clients across the full spectrum of consulting, from strategy through delivery. We bring the big ideas, then we make them real. North Highland is an employee-owned firm, headquartered in Atlanta, Ga., with more than 3,000 consultants worldwide and 60+ offices around the globe. The firm is a member of Cordence Worldwide (www.cordenceworldwide.com), a global management consulting alliance. For more information, visit northhighland.com and connect with us on LinkedIn, Twitter and Facebook.
Building a Digital Vision for Customer Experience
North Highland helped a leading passenger rail provider reimagine the end-to-end customer experience (CX) with three primary digital channels: the website, the mobile website, and the mobile application. Beginning with strategy and insight development, the project team then worked with the client to co-create a new, seamless experience.Case Study