Wendy Poe Joins North Highland as Associate Vice President
August 15, 2018
August 15, 2018 (ATLANTA) - Management consulting firm North Highland is pleased to announce that Wendy Poe has joined as associate vice president and will be based in the firm’s Orlando, Florida office. Leveraging her travel and tourism industry expertise and customer experience consulting background, Poe will oversee the acquisition and growth of key accounts, service areas and offices, and the profitability and effectiveness of client teams.
“Wendy is a success-driven leader with a strong background in growth strategy and brand equity,” said Barbara Ray, North Highland Managing Director. “Her proven track record analyzing and delivering results will be an asset to our leadership team as we work with clients to develop holistically integrated solutions.”
Prior to joining North Highland, Poe launched her own customer experience consultancy and marketing agency, Wendy Poe & Company. She also served as Chief Customer Officer and Senior Vice President of Marketing for Bluegreen Vacations, a leading vacation ownership firm, driving strategy and growth in satisfaction, customer experience and profit.Poe holds a Bachelor of Science from Florida State University in marketing communications.
Transforming a PMO Through Managed Services
North Highland helped a multinational mining organization transform its IT Project Management Office (PMO) through a managed services framework. This enabled the mining company to more effectively manage workforce costs and better initiate, plan, and execute projects.Case Study