Q&A with John Norkus

January 22, 2018

North Highland’s Chicago office has seen a great deal of growth in the past few months. The addition of several new hires is the most recent example of how this office is expanding. We spoke with John Norkus, Managing Director and head of the Chicago office, about what this exciting growth means for this region.

What expertise do you think these new team members will bring to your team in Chicago?

North Highland thrives on its experience, and these new hires bring 100 years of combined experience. Anything from tech and digital, client relations, delivery resources, retail CPG and financial services – are all going to be bolstered by our new team members. The vision is about growing our office to a size that is commensurate with the opportunity of the market and the greatness of the clients that are here in Chicago. Interestingly, our new leadership in this office is supporting the growth of the firm overall. In other words, Chicago, for all the talent it brings on board, is in high demand all around North Highland.

How do you think this new expertise will impact your growth and success in the future?

The goal is to triple the size of the Chicago market in a very short period of time. The recent hires are just one small indication of North Highland’s commitment to grow Chicago and the Midwest in general. We’re already seeing an explosion in St. Louis, Chicago is next, and Minneapolis is soon to follow. The famous Chicago architect Daniel Burnham said, “make no little plans,” and we have kept that spirit in mind with everything we’re doing here in this market.

How have these changes impacted the culture in the Chicago office?

The culture of the Chicago office, like all of North Highland, is highly collegial and therefore new additions are naturally seen positively impacting what we refer to as a “culture of care.”

What is the most interesting thing you’ve learned during this period of growth and change?

We’ve seen increased demand in change management. Clients that are going through large-scale transformations find that having experienced change leaders make the difference between success and failure. The staff and leadership new to Chicago are focused specifically on making change real.

Do you have any final thoughts for us?

As North Highland continues to solidify its position as the leader in mid-sized firms, the Chicago office will continue to increase its leadership role within the firm.

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