Ben GrinnellManaging Director and Global Head of Technology & Digital Ben is a Managing Director and Global Technology and Digital Service Line Lead at North Highland. His career has taken him from Programmer to Architect to Programme Manager to CIO and he’s spent the last 15 years advising the c-suite on the technology operating and sourcing model and how to transform their technology functions to accelerate robust delivery without building technical debt. He's a regular conference speaker and expert panelist on DevOps and is currently helping several large enterprises with their digital transformation journeys.
Differentiating the Recruiting Process
The client, a top-five U.S. public transit agency, recognized the opportunity to modernize recruiting processes in attracting top candidates and reducing candidate attrition. North Highland helped the client develop a recruiting framework, ensuring the agency can satisfy the needs of its future workforce—so that this workforce can meet the needs of the public at large.Case Study
Developing a Platform for Customer Insight
North Highland helped a leading automotive vendor develop a predictive model for customer segmentation to drive a diversified sales mix. The organization pinpointed a segment of customers likely to purchase mechanical services – and deployed a tailored discount offer to encourage this population to purchase those services.Case Study
Facilitating the Roadmap to Compliance
Failure to comply with Federal Highway Administration (FHWA) Title VI regulations can render agencies ineligible for Federal assistance. North Highland helped a major multi-modal, bi-state transportation agency develop a roadmap and related deliverables that would secure Federal funds and demonstrate compliance with Title VI.Case Study