Keith WetmoreKeith currently serves as Managing Director for Major, Lindsey & Africa, the world’s largest legal search firm. He retired from his former role as Chair Emeritus of the law firm Morrison & Foerster, LLP at the close of 2017. Previously, while at Morrison & Foerster, Keith served as Chair of the Firm and Chief Executive Partner from 2000 to 2012. Elected to four successive terms as CEO of the global firm, Keith is credited with doubling the revenue of the firm and tripling profitability within his 12-year tenure as CEO.
Before his current role, Keith led the firm's 50-lawyer Finance and Infrastructure practice, bringing to his engagements 20 years' experience in debt and lease finance, both domestic and international. Keith has represented money center banks as agent in syndicated credit facilities, including multi-billion dollar working capital and acquisition financings, as well as smaller transactions, with particular emphasis in the technology and forest products sectors.
While at the University of Michigan Law School, Keith served as Articles Editor for the Michigan Law Review and was elected to the Order of the Coif.
Building Personal Retail Experiences for an Audience of One
Throughout this report are results from a North Highland-sponsored survey of more than 200 director-level and higher employees with leadership responsibilities in customer experience at global companies with revenues more than $1/£1 billion conducted in October 2017. The results define three foundational steps toward creating a personal connection in mass retail and an assessment to guide leaders toward personal connection approaches likely to generate the greatest impact and ROI.Perspective