Our Leadership

Mediocre just won’t cut it.

Quite simply, we want to be excellent. And that’s what our people are, because we know it’s what our clients deserve and expect. We hire the expertise our clients require and the character we desire. We’re collaborative, lead with respect, and don’t need to validate our egos.

Firm Leadership

Jim Arnold

President, South Region Firm Leadership
Jim has extensive experience in management consulting and the Retail & Consumer Packaged Goods industry. He has made measurable contributions to clients and Fortune 100 companies in areas such as revenue growth, margins enhancement, cost reduction, and improved customer experiences. Including being one of our senior leaders in the retail industry for North Highland, he now combines all of his client and leadership expertise into his current role as President of the South Region.

Alex Bombeck

President Firm Leadership
Alex serves as President at North Highland leading our North & UK Region. He is also responsible for overseeing the direction for North Highland’s Service Lines, as well as several capability groups. Alex brings more than two decades of advisory and professional services experience to the firm, as a global communications agency executive in digital innovation, media planning advertising, promotion, relationship management, analytics and direct marketing.

Tony Doocey

Managing Director and Global Media, Entertainment, and Communications Lead Firm Leadership
For the past 25 years, Tony's career has included senior leadership roles in TMT sector at Accenture and Andersen Consulting as well as various roles in industry. Tony has a breadth of experience in helping companies execute large transformation programmes on their technology, sales, customers services, and people functions.

Anne Game

Managing Director, Atlanta Market Lead Board of Directors Firm Leadership
Game has more than 30 years of consulting experience serving clients across a number of industries, including the manufacturing, consumer products and hospitality sectors. Her focus areas include performance improvement, and people and change management. Prior to joining North Highland, Game was a partner with Deloitte Consulting and was the practice leader for Deloitte's southeast middle market consulting group for several years. Current and past board service includes Georgia Symphony Orchestra, Woodruff Arts Center Young Audiences, the Atlanta Chamber Players, and the Performing Arts Patrons Association at the Cobb County Center for Excellence in the Performing Arts (CCCEPA).

Ben Grinnell

Global Head of Technology & Digital Firm Leadership
Ben is a Managing Director and Global Technology and Digital Service Line Lead at North Highland. His career has taken him from Programmer to Architect to Programme Manager to CIO and he’s spent the last 15 years advising the c-suite on the technology operating and sourcing model and how to transform their technology functions to accelerate robust delivery without building technical debt. He's a regular conference speaker and expert panelist on DevOps and is currently helping several large enterprises with their digital transformation journeys.

Bob Lamont

President, West Region Firm Leadership
Bob Lamont is a seasoned executive with more than 25 years of experience across both industry and consulting. He has extensive experience in the media and entertainment, financial services, and hospitality industries, with specific expertise in the areas of business strategy, organizational change management, and customer experience solutions. Bob has an abundance of experience in launching and growing new markets, new practices and ventures, and leading teams to drive firm-wide growth.

Fletcher Lance

Managing Director and Global Healthcare Lead Firm Leadership
Fletcher has worked in the healthcare industry for the last 20 years and is recognized as a thought leader in many areas including virtual health, population health, Emerging America, advanced and specialized coding and the development of robot or bots to solve healthcare’s routine problems. He has worked with some of the largest payors, providers and industry leaders to bring innovative and impactful ideas to his clients. One of his most recent successes was implementing a strategic program that increased the client’s margin from approximately $20MM to over $130MM, one of the most high impact projects of the year in consulting.

Jeff McMahon

Managing Director and Charlotte Market Lead Firm Leadership
Jeff is a managing director and market lead at North Highland and is an experienced client executive having grown several of North Highland’s largest accounts. He has an extensive background in business and information technology consulting in the financial services, telecommunications and energy/utility industries. He has 20 years of experience helping Fortune 100 clients increase revenue, improve efficiency, enhance customer experience and better manage risk. His areas of expertise include strategy articulation, enterprise risk management, business process management and merger integration.  Prior to joining North Highland, Jeff was a Manager in Accenture's process practice area.

Barbara Ray

Managing Director and Global Public Sector Lead Firm Leadership
Barbara serves as a Managing Director, Global Public Sector Lead and Florida Market Lead. She brings 20+ years of experience in leadership around government organizations and a track-record of driving profitable growth with companies moving into the public sector. Her areas of expertise include consulting to state government executives and Fortune 500 business executives on the business of cost-effective and delivery-effective government.

Executive Team

Daniel Reardon

Chief Executive Officer Executive Team Board of Directors
Dan is Chief Executive Officer of North Highland. Prior to being named CEO, he served as President and Chief Operating Officer and as a Vice President heading the company’s process, strategy, and enterprise customer relationship management service areas.

Matthew Klein

Chief Marketing Officer Executive Team
Matt has 18 years of marketing and consulting experience developing global brand strategies and value propositions that resonate with clients and drive sustainable growth. Matt is responsible for North Highland’s Go-To-Market strategy, as well as the firm’s Marketing, Communications, Knowledge Management, and Sales Enablement functions. Previously, Matt was the global head of marketing and communications for a $1.5 billion division of Aon and served as Managing Consultant with Zyman Group.

Beth Schiavo

Chief Financial Officer Executive Team
Beth brings more than 23 years of audit and business advisory experience with extensive cross-industry expertise across large multinational organizations and multidimensional insight in business strategy and process. Previously, Schiavo served as an assurance partner at Ernst & Young, serving both domestic and global public and privately-held clients headquartered in the Southeast.

Mary Slaughter

Chief People Officer Executive Team
Mary brings a 25 year record of successful human resources experience in complex, global organizations. She has led large scale cultural transformation efforts, talent retention and global training operations across several continents. Prior to joining North Highland, Mary spent five years as the Chief Talent Officer for SunTrust before moving into the consulting space, leading client engagements in support of human capital initiatives.

Board of Directors

Rear Admiral Marsha J. Evans

Board of Directors
Marty was elected as non-Executive Chairman of the Board at the start of 2015. She has been a board member since 2008, serving as Chair of the Governance Committee and a member of the Compensation Committee. Marty also distinguished herself as one of only a handful of women to reach the rank of rear admiral during her 30 year career in the Navy.

Bill Douglas

Board of Directors
William (Bill) W. Douglas, III is a 30-year veteran of the Coca-Cola system with extensive international experience. He joined Coca-Cola Enterprises, Inc. in July 2004, serving as the Chief Financial Officer from 2005 to 2013. As Executive Vice President and CFO, Bill oversaw the 2010 transformation of CCE into a European operating company, enabling a return of nearly $7 billion in cash to shareowners in the following years. Beginning in 2013, Bill served as head of CCE’s Supply Chain team, before retiring in 2015.

Anne Game

Managing Director, Atlanta Market Lead Board of Directors Firm Leadership
Game has more than 30 years of consulting experience serving clients across a number of industries, including the manufacturing, consumer products and hospitality sectors. Her focus areas include performance improvement, and people and change management. Prior to joining North Highland, Game was a partner with Deloitte Consulting and was the practice leader for Deloitte's southeast middle market consulting group for several years. Current and past board service includes Georgia Symphony Orchestra, Woodruff Arts Center Young Audiences, the Atlanta Chamber Players, and the Performing Arts Patrons Association at the Cobb County Center for Excellence in the Performing Arts (CCCEPA).

Robert L. Guido

Board of Directors
Bob served as Chief Executive Officer and Vice Chairman of Ernst & Young's Assurance and Advisory Practice. In these positions, he was responsible for overall business strategy and had significant dealings with both the Security and Exchange Commission (SEC) and the Public Company Accounting Oversight Board (PCAOB) on behalf of the firm.

Loretta Penn

Board of Directors
Loretta is the founder and President of PECC, LLC, an executive coaching and consulting company. Penn works with senior executives, business owners, entrepreneurs and individuals to create greater alignment between business goals, vision and profitability.

Daniel Reardon

Chief Executive Officer Executive Team Board of Directors
Dan is Chief Executive Officer of North Highland. Prior to being named CEO, he served as President and Chief Operating Officer and as a Vice President heading the company’s process, strategy, and enterprise customer relationship management service areas.

Nick Shreiber

Board of Directors
Nick is an international executive with more than 30 years of senior leadership experience in both line management and management consulting. As CEO of Nick Shreiber & Associates, LLC, he advises business leaders on issues of strategy, organization, and operations.

Keith Wetmore

Board of Directors
Keith is currently Chair Emeritus of the law firm Morrison & Foerster, LLP, where he served as Chair of the Firm and Chief Executive Partner from 2000 to 2012. Elected to four successive terms as CEO of the global firm, Keith is credited with doubling the revenue of the firm and tripling profitability within his 12-year tenure as CEO.

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