Our People

Mediocre just won’t cut it.

Quite simply, we want to be excellent. And that’s what our people are, because we know it’s what our clients deserve and expect. We hire the expertise our clients require and the character we desire. We’re collaborative, lead with respect, and don’t need to validate our egos.

Firm Leadership

Jim Arnold

President, South Region

Jim has over 20 years of retail industry and management consulting experience. He has advised Fortune 100 companies in strategic planning, process improvement, merchandising and assortment planning, budgeting and forecasting, store operations, and product development. 

Read More

Alex Bombeck
Firm Leadership

Alex Bombeck

President

Alex is the President of Sparks Grove and leads North Highland’s Customer Experience Service Line as well as its Strategy and Data & Analytics teams. He brings 20 years of strategy, marketing, digital and CX experience to North Highland and Sparks Grove, including more than with the past 10 years focusing on interactive and integrated marketing. A long-time agency executive, Alex has experience in media planning, advertising, promotion, and direct marketing. Prior to joining Sparks Grove, Alex was the Chief Digital Officer of Havas Worldwide New York and President of Havas Worldwide Digital, North America. 

Read More

Donna Carroll
Firm Leadership

Donna Carroll

President

Donna serves as the global head of the Professional Staffing capability at North Highland and leads the firm’s Business Development and Talent Solutions functions. She is one of the leading strategic thinkers and innovators in the professional staffing industry today. Donna has deep industry and professional services experience in leading high performing sales and recruiting organizations.

Read More

Firm Leadership

Anne Game

Managing Director

Anne has over 25 years of consulting experience serving manufacturing, consumer products, and retail clients. Her focus areas include process improvement, supply chain, cost reduction, change management and software selections.

Read More

Ben Grinnell
Firm Leadership

Ben Grinnell

Managing Director

Ben is a Managing Director of North Highland and is our Global Head of CIO Services. He has spent over 15 years working with Technology Leaders of FTSE 100 companies. Ben has extensive experience in delivering infrastructure and application architecture strategies and solutions, as well as outsourcing, insourcing and organizational restructure.

Read More

Bob Lamont
Firm Leadership

Bob Lamont

President, West Region

Bob has over 23 years of experience across both industry and consulting. He has extensive experience in the media and entertainment, financial services, and hospitality industries, with expertise in the areas of business strategy.

Read More

Firm Leadership

Fletcher Lance

Managing Director and Global Healthcare lead

Fletcher is a Managing Director and Global Healthcare Lead at North Highland. He has more than 18 years of experience in healthcare management and information technology consulting. He specializes in IT implementations, process improvement, clinical management, patient management and IT evaluation and selection.

Jeff McMahon
Firm Leadership

Jeff McMahon

Managing Director and Charlotte Market Lead

Jeff is a Managing Director and Market Lead with North Highland and leads several of North Highland’s largest accounts. He has an extensive background in business and information technology consulting in the financial services and telecommunications industries.

Read More

Albert Rees
Firm Leadership

Albert Rees

President, North and UK Region

Albert Rees is President of Northeast and UK Region for North Highland. Albert began North Highland’s Human Capital International Network which serves all of North Highland’s global offices by providing HR and workforce solutions.

Read More

Dan Reardon
Executive Team

Daniel Reardon

Chief Executive Officer

Dan is Chief Executive Officer of North Highland. Prior to being named CEO, he served as President and Chief Operating Officer and as a Vice President heading the company’s process, strategy, and enterprise customer relationship management service areas.

Read More

Matt Klein
Executive Team

Matthew Klein

Chief Marketing Officer

Matt has 15 years of marketing and consulting experience developing global brand strategies and value propositions that resonate with clients and drive sustainable growth. Matt is responsible for Marketing, Communications, Sales Enablement, and Knowledge Management at North Highland.

Read More

Beth Schiavo
Executive Team

Beth Schiavo

Chief Financial Officer

Beth brings more than 23 years of audit and business advisory experience with extensive cross-industry expertise across large multinational organizations and multidimensional insight in business strategy and process. Previously, Schiavo served as an assurance partner at Ernst & Young, serving both domestic and global public and privately-held clients headquartered in the Southeast.

Read More

Board of Directors

Rear Admiral Marsha J. Evans

Marty was elected as non-Executive Chairman of the Board at the start of 2015. She has been a board member since 2008, serving as Chair of the Governance Committee and a member of the Compensation Committee. Marty also distinguished herself as one of only a handful of women to reach the rank of rear admiral during her 30 year career in the Navy.

Read More

Board of Directors

Robert L. Guido

Bob served as Chief Executive Officer and Vice Chairman of Ernst & Young's Assurance and Advisory Practice. In these positions, he was responsible for overall business strategy and had significant dealings with both the Security and Exchange Commission (SEC) and the Public Company Accounting Oversight Board (PCAOB) on behalf of the firm.

Read More

Board of Directors

Frank M. Muller, Jr.

Currently Muller serves as senior advisor to a Houston multibillionaire with oil and gas assets as well as stem cell investments worldwide. Frank is a Chairman of the Board of Topaz Technologies, Inc. Frank was Senior Vice President

Read More

Board of Directors

Loretta Penn

Loretta is the founder and President of PECC, LLC, an executive coaching and consulting company. Penn works with senior executives, business owners, entrepreneurs and individuals to create greater alignment between business goals, vision and profitability.

Read More

Dave Peterson
Board of Directors

David Peterson

Dave is one of North Highland's founders and its former CEO. As CEO for the first 13 years, he led North Highland during a period of rapid growth of services and US office expansion.  Dave has nearly 40 years of business experience primarily in supply chain strategy and operations.

Read More

Dan Reardon
Board of Directors

Daniel Reardon

Dan is Chief Executive Officer of North Highland. Prior to being named CEO, he served as President and Chief Operating Officer and as a Vice President heading the company's Process, Strategy, and Enterprise Customer Relationship Management service areas.

Read More

Board of Directors

Nick Shreiber

Nick is an international executive with more than 30 years of senior leadership experience in both line management and management consulting. As CEO of Nick Shreiber & Associates, LLC, he advises business leaders on issues of strategy, organization, and operations.

Read More

Keith Wetmore
Board of Directors

Keith Wetmore

Keith is currently Chair Emeritus of the law firm Morrison & Foerster, LLP, where he served as Chair of the Firm and Chief Executive Partner from 2000 to 2012. Elected to four successive terms as CEO of the global firm, Keith is credited with doubling the revenue of the firm and tripling profitability within his 12-year tenure as CEO. 

Read More