Mediocre just won’t cut it.
Quite simply, we want to be excellent. And that’s what our people are, because we know it’s what our clients deserve and expect. We hire the expertise our clients require and the character we desire. We’re collaborative, lead with respect, and don’t need to validate our egos.
Keith has over 20 years of experience helping financial services clients grow revenue, improve customer satisfaction, optimize processes, and better manage risk. His financial services experience spans retail banking, commercial banking, mortgage, retirement, and wealth and investment management.
President, South Region
Jim has over 20 years of retail industry and management consulting experience. He has advised Fortune 100 companies in strategic planning, process improvement, merchandising and assortment planning, budgeting and forecasting, store operations, and product development.
President, Sparks Grove and Data and Analytics
Alex brings 20 years of marketing experience to Sparks Grove, with the past 10 years focusing on interactive and integrated marketing. A long-time agency executive, Alex has experience in media planning, advertising, promotion, and direct marketing. Prior to joining Sparks Grove, Alex was the Chief Digital Officer of Havas Worldwide New York and President of Havas Worldwide Digital, North America. While at Havas, Alex was responsible for leading global Client relationships with IBM, Intel and Diageo, providing strategic leadership for digital innovation and CRM.
President, TrueBridge Resources
Donna Carroll is one of the leading strategic thinkers and innovators in the staffing services industry today. She’s also one of the most versatile executives – she can effectively lead a national field organization, drive a strategic sales team or direct a highly productive business group. As President for TrueBridge Resources, she leads a team of dedicated professionals who provide skilled technical and professional staff for many of TrueBridge’s blue-chip clients.
President, Strategy Practice
As President of our Strategy Practice, David is responsible for enhancing the firm’s current strategy capabilities and maintaining a sharp focus on creating value for clients by providing advice and hands on support to organizations facing operational and financial issues and opportunities.
Managing Director and Global Financial Services Lead
Daniel is a Managing Director and Global Financial Services Industry lead. He has 20 years of experience helping financial services clients grow revenue, improve customer satisfaction, optimize processes, and better manage risk.
Group Vice President, London
For the past 25 years, Tony's career has included senior leadership roles in TMT sector at Accenture and Andersen Consulting as well as various roles in industry. Tony has a breadth of experience in helping companies execute large transformation programmes on their technology, sales, customers services, and people functions.
Anne has over 25 years of consulting experience serving manufacturing, consumer products, and retail clients. Her focus areas include process improvement, supply chain, cost reduction, change management and software selections.
Ben is a Managing Director of North Highland and is our Global Head of CIO Services. He has spent over 15 years working with Technology Leaders of FTSE 100 companies. Ben has extensive experience in delivering infrastructure and application architecture strategies and solutions, as well as outsourcing, insourcing and organizational restructure.
President, West Region
Bob has over 23 years of experience across both industry and consulting. He has extensive experience in the media and entertainment, financial services, and hospitality industries, with expertise in the areas of business strategy.
Managing Director and National Healthcare lead
Fletcher is a Managing Director and National Healthcare Lead at North Highland. He has more than 18 years of experience in healthcare management and information technology consulting. He specializes in IT implementations, process improvement, clinical management, patient management and IT evaluation and selection.
Managing Director and Charlotte Market Lead
Jeff is a Managing Director and Market Lead with North Highland and leads several of North Highland’s largest accounts. He has an extensive background in business and information technology consulting in the financial services and telecommunications industries.
President, North and UK Region
Albert Rees is President of Northeast and UK Region for North Highland. Albert began North Highland’s Human Capital International Network which serves all of North Highland’s global offices by providing HR and workforce solutions.
Global Healthcare Lead and Group Vice President, Nashville
Nancy has more than 28 years of management consulting experience. Her consulting experience includes large program and project management experience across many industries, including healthcare, retail, and hospitality.
Chief Executive Officer
Dan is Chief Executive Officer of North Highland. Prior to being named CEO, he served as President and Chief Operating Officer and as a Vice President heading the company’s process, strategy, and enterprise customer relationship management service areas.
Chief Financial Officer
Dave brings more than 20 years of financial management experience to North Highland. Prior to joining the firm in 2014, Dave served as interim CEO of TRX, Inc., leading its sale to Concur Technologies, Inc. in 2013.
Chief People Officer
As Chief People Officer at North Highland, Cindy brings over 25 years of comprehensive human resource experience to our firm. Her expertise includes full cycle recruitment and retention, conflict resolution, change management, benefit administration, employment law, compliance, and immigration.
Chief Marketing Officer
Matt has 15 years of marketing and consulting experience developing global brand strategies and value propositions that resonate with clients and drive sustainable growth. Matt is responsible for Marketing, Communications, Client Development, and Knowledge Management at North Highland.
Rear Admiral Marsha J. Evans
Marty was elected as non-Executive Chairman of the Board at the start of 2015. She has been a board member since 2008, serving as Chair of the Governance Committee and a member of the Compensation Committee. Marty also distinguished herself as one of only a handful of women to reach the rank of rear admiral during her 30 year career in the Navy.
Robert L. Guido
Bob served as Chief Executive Officer and Vice Chairman of Ernst & Young's Assurance and Advisory Practice. In these positions, he was responsible for overall business strategy and had significant dealings with both the Security and Exchange Commission (SEC) and the Public Company Accounting Oversight Board (PCAOB) on behalf of the firm.
Frank M. Muller, Jr.
Currently Muller serves as senior advisor to a Houston multibillionaire with oil and gas assets as well as stem cell investments worldwide. Frank is a Chairman of the Board of Topaz Technologies, Inc. Frank was Senior Vice President
Loretta is the founder and President of PECC, LLC, an executive coaching and consulting company. Penn works with senior executives, business owners, entrepreneurs and individuals to create greater alignment between business goals, vision and profitability.
Dave is one of North Highland's founders and its former CEO. As CEO for the first 13 years, he led North Highland during a period of rapid growth of services and US office expansion. Dave has nearly 40 years of business experience primarily in supply chain strategy and operations.
Dan is Chief Executive Officer of North Highland. Prior to being named CEO, he served as President and Chief Operating Officer and as a Vice President heading the company's Process, Strategy, and Enterprise Customer Relationship Management service areas.
Nick is an international executive with more than 30 years of senior leadership experience in both line management and management consulting. As CEO of Nick Shreiber & Associates, LLC, he advises business leaders on issues of strategy, organization, and operations.
Keith is currently Chair Emeritus of the law firm Morrison & Foerster, LLP, where he served as Chair of the Firm and Chief Executive Partner from 2000 to 2012. Elected to four successive terms as CEO of the global firm, Keith is credited with doubling the revenue of the firm and tripling profitability within his 12-year tenure as CEO.