Partners in Transportation
Complexity in today’s connected transportation system doesn’t mean you need complex solutions. At North Highland, we specialize in making the complex simple. Our transportation work includes strategic management, enterprise technology, procurement support, data management, workforce development, and improving financial efficiency for government agencies. Our past and current public sector clients include state departments of transportation (DOTs), toll authorities, transit agencies, seaports, and airports. From back-office efficiency to passenger experience, North Highland brings best-of-breed solutions to both private industry and government.
North Highland helps transportation organizations plan and execute strategic initiatives that bring maximum value to the enterprise. There is no pie-in-the-sky visioning in our world - we deliver actionable plans and a practical road map to benefit realization. As we execute against the plan, we work as part of the internal team to communicate the mission and key objectives, with defined milestones and performance indicators. It’s effective. The strength of our delivery speaks for itself.
North Highland lives at the intersection of technology and human capital. A great strategy won’t work without a workforce that is trained and aligned to deliver a program that is flexible, adaptable, and sustainable. Our services include organizational design, recruitment and retention, HR strategy, and performance management.
North Highland works with clients to achieve maximum financial efficiency through process assessment and improvements that impact the bottom line. We help organizations craft understandable dashboards to improve planning, budgeting and financial reporting. We work with our clients to deliver measurable and sustainable productivity improvements, as well as identify opportunities to enhance revenue and target cost reductions.
An enterprise-wide approach to IT infrastructure planning allows North Highland to help transportation organizations develop business cases and implementation plans for critical technology investments. Our services include IT strategy, infrastructure design, requirements gathering, procurement support, implementation, and organizational change management.
Solidifying a Future-Ready Tolling Solution
The client, a state tolling authority, engaged North Highland to procure a new back-office solution that could scale to support volumes of up to 5 million transactions per day. Bringing expertise in procurement, project management, and tolling, North Highland delivered a high-quality RFP document and supporting processes that have elevated standards in the industry.
Complying With Federal Accountability Standards
Per federal accountability standards, a large state department of transportation (DOT) was required to conduct risk assessments on organizations receiving federal funds for transportation projects. North Highland helped the client build a Subrecipient Monitoring Program that would ensure ongoing future compliance with these federal standards.
Enabling Mobility Innovation
North Highland helped a large state department of transportation launch a new technology office, focused on driving advancements in mobility and safety through operational technologies. Beginning with an organizational assessment, North Highland took the office from concept to launch—all on a two month timeline.
A Consulting Partnership Built on Exceeding Expectations
Since 2014, North Highland and a large state department of transportation (DOT) have partnered to solve a range of key challenges. Several factors contribute to the ongoing quality of this partnership, but foremost is a consistent focus on exceeding expectations. Three elements enable this focus: leading with strategy, genuine relationships, and consultant agility.