George Washington University, one of the world’s premier educational institutions, found its consensus-driven environment challenged by the need to tackle multiple IT challenges – many of which each required satisfying 40+ internal sponsors. The CIO turned to North Highland to help the university navigate its many business initiatives while systematically addressing key stakeholders. Twenty projects later, the trusted relationship between North Highland and George Washington University has resulted in an improved student experience, expanded reputation, increased applications, and ultimately, a higher caliber of incoming student.
e Real Value of Trust Between the CIO and the Consultant
CIO, CMO, People and Change, Public Sector
February 19, 2014