Managed Services-A New and Agile Professional Services Model

CIO, Strategy and Advisory, Healthcare

North Highland’s Professionalizing IT solution is designed to change the way information technology organizations think, feel and do. We use industry best practices and a ready library of IT job descriptions, competency models and career paths to accelerate an IT workforce that is engaged, capable, and aligned with the broader business strategy.  Our solution is based on the belief that satisfied people drive business results. In order to be satisfied, people need to have clarity over: where the organization is heading, what they need to do, how they need to do it, and with whom they need to interact, how they contribute to making the organization’s vision a reality, how they can develop their skills and capabilities and progress through the organization. We help provide this clarity and support the successful transition of your workforce into the right roles, helping you fill the gaps in your organization with an inspiring recruitment, on-boarding and up-skilling program.

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Charles Vivian

Vice President, London Market Lead Market Lead
Charles leads our London office and also our Financial Services and Retail Sectors in the UK.  He and his teams are now focused on broadening and enhancing the services we provide to better meet the evolving needs of our clients and to respond to the rapidly changing business environment. He has a background in starting and building businesses both as a consultant and as a founder CEO and Charles’ previous experience includes stints at Deloitte and as the co-founder of a tech start up.  He is passionate about service and product delivery excellence, innovation, performance measurement and building and leading high performing teams..  He also likes a good adventure having swum the Channel and completed a 6 day foot race across the Sahara Desert and is currently planning a trek to the North Pole.    

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