It's time to put the global financial crisis behind us, for good. But even if we could reset the regulatory clock to pre-crisis days, we would find that our world has fundamentally changed. Success will not be achieved by returning to the way things were; instead the savvy financial services business will reconceive its purpose, operations, and relationships with consumers, employees and other stakeholders to become a leaner, more innovative and nimble organization.
Priorities in a New Paradigm
COO, Operating Efficiency, People and Change, Financial Services