Priorities in a New Paradigm

COO, Operating Efficiency, People and Change, Financial Services

It's time to put the global financial crisis behind us, for good. But even if we could reset the regulatory clock to pre-crisis days, we would find that our world has fundamentally changed. Success will not be achieved by returning to the way things were; instead the savvy financial services business will reconceive its purpose, operations, and relationships with consumers, employees and other stakeholders to become a leaner, more innovative and nimble organization.

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