The UK government is moving from huge, long-term IT outsourcing contracts with a few large providers to short-term outsourced relationships with multiple, specialized providers. While the change should bring improvements, it also creates the need for greater controls and accountablity. The solution lies in retaining the right skills in-house to hold the vendors accountable.
Global Head of Technology and Digital
Ben is a Managing Director and Global Technology and Digital Service Line Lead at North Highland. His career has taken him from Programmer to Architect to Programme Manager to CIO and he’s spent the last 15 years advising the c-suite on the technology operating and sourcing model and how to transform their technology functions to accelerate robust delivery without building technical debt. He's a regular conference speaker and expert panelist on DevOps and is currently helping several large enterprises with their digital transformation journeys.