RESULTS
The ultimate measure of success
The only fair way to gauge our success is to understand what we've actually done for clients. That's why we
vigilantly keep our eyes on producing results with every engagement. We have many great stories to tell. So do our
clients. Feel free to browse our case studies and white papers
to learn more about what we've done. A couple of featured case studies are presented below.
Client Testimonials
"Faced with the very real challenges of rapid growth as the industry leader in a rapidly growing
field, Healthways engaged North Highland to support a company-wide effort to revamp our strategic planning process,
coordinate strategic planning with our ongoing organization development processes and develop both overall and
cascaded Balanced Scorecards to align the work of every colleague with the Company's overall objectives.
More...
prev... The North Highland team has consistently met all
milestones for this project. More importantly, however, unlike many other management consulting firms, North
Highland recognized the importance of our "owning" both the process and the results. This insight enabled them
to facilitate the project in ways consistent with our culture and values, rather than forcing us to 'do it their
way'."
- Robert Stone, Executive Vice President, Chief Strategy Officer
"I have worked with many strategy consultants in both commercial and non-profit organizations.
Most come in with preconceived notions of how to solve the organization's problems. North Highland took a novel
and refreshing approach. They spent the time up front to learn about our business and learn about our challenges.
Obviously, it helped them establish credibility. More importantly, it helped them work with us to develop solutions
that were much more meaningful. More...
prev... In addition, they realize that the "pick and shovel" work
is really what will help an organization to make positive change. They are very comfortable engaging at the strategic
and tactical levels to ensure that there is impact. It is apparent that they are truly interested in our success.
I give them a strong recommendation!"
- Greg Ballish, Senior Vice President, Biomedical Service
"North Highland provided expertise to create efficiencies and contain costs,
which ultimately allowed us to deliver our targeted financial results."
-Program sponsor, a national grocer
"Uniform, top-down cost cutting may appear quick and effective, but it may also hurt
an organization in the long run. North Highland's bottom-up approach matched our philosophy exactly. With their
structure and change management experience, we achieved our targets and we are sustaining them. "
- CEO, a financial services company
"North Highland is the most client-centric partner we've encountered in over 20 years
of working with consultants."
- Program Sponsor
"North Highland's skill in driving the project forward, and their advisory role during
times of uncertainty, helped us ensure we maintained the momentum necessary to see [our program] through to launch."
- Program Sponsor, a global financial services company
Previous
Next
