Case Studies
Hospital Management Company Becomes One of the First Providers to Achieve "Meaningful Use"
The Challenge
North Highland worked with a billion dollar, multi-hospital management company, from IT to clinical operations to finance, to help the client meet Meaningful Use requirements and ensure program timelines were met.
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State Project Right-Sized to Preserve $73.5M in Federal Funding
The Challenge
A state agency that needed to modernize its
child support information system didn’t meet federal expectations during the implementation process, which put federal funding in jeopardy.
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Driving Enterprise Cost Savings in Uncertain Market Conditions
The Challenge
Rising costs and market pessimism necessitated a financial insurance
policy to protect earnings in the wake of continued market uncertainty.
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Financial Services Company Leads Industry with Streamlined Payment Processing for Healthcare
The Challenge
North Highland helps one banking retailer design and launch an industry-leading product that will streamline payment processing
for healthcare clients.
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Agency Drives Transformation by Ensuring Thousands of Stakeholders Are Agents for Change
The Challenge
A government agency
was to transition from a highly decentralized, paper-based business to a centralized and consolidated electronic
environment, while adjudicating more than one million cases faster and with more diligence than ever before.
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Federal Agency Expands Workforce by 175% While Improving Talent Management Capabilities
The Challenge
When the US Congress
mandated that the Department of Homeland Security needed to improve its immigration and border management capabilities,
North Highland assisted the agency's program for biometric identification and analysis with a talent management challenge,
resulting in 175% growth in its workforce in less than two years.
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Preserving its Donor Base is Mission Critical for the Red Cross
The Challenge
The nation's largest blood supplier experienced a 10% decrease in its market share of
blood collections over a 10-year period when the nation's demand for blood was on the rise.
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Saving the Customer Before it's too Late
The Challenge
Competitors' products and pricing strategies for broadband services
were drawing away existing customers, and the client needed
to protect its customer base.
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The Real Value of Trust Between the CIO and the Consultant
The Challenge
An academic organization faces multiple IT challenges with a broad
scope of stakeholders, fragmented business units, and a consensus-driven environment.
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Getting Beyond Strategy Definition to Successful Execution
The Challenge
The nation's largest blood supplier was faced with a number of challenges including ongoing scrutiny from the FDA, an
eroding donor base, and the emergence of new competitors. They sought a way to clearly execute a new strategic plan.
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Corporate-wide Cost Reduction Should Be Thoughtful and Systematic
The Challenge
After a major divestiture, one financial services client needed to reassess their shared Corporate Services departments to
eliminate over 25% of costs.
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How to Greenlight Projects Based on Corporate Strategy
The Challenge
The world's largest credit union, Navy Federal, puts a plan in place to measure each and every business and IT initiative
systematically against corporate objectives.
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