People and Change

Empower people to be your differentiator

In the face of a volatile economic climate, global competition and constant change, companies are looking for ways to differentiate themselves. The companies that thrive understand that great talent is essential to success.

North Highland believes that businesses made up of people with the right blend of capabilities and conviction can do amazing things. Let us help you perfect your organization, stimulate talent potential and inspire change.

How We Help

Organizational Change Management

Change is the new normal, but unfortunately, so is the failure of most change initiatives. So why take the same old approach? We help demystify how to make change happen on the ground, applying logic and creativity. Whatever the nature of your change initiative, we can help you inspire change, engage your people, and accelerate business results.

Organizational Strategy and Design

It’s critical that leaders adapt organizational models to keep pace with the speed of innovation and operations. We help clients design an organizational structure that drives business strategy through organizational structure and strategy design, competency definitions, operating processes, and job and career frameworks.


Cultural change requires intentionality and vision. We believe that this change starts by understanding the current climate including both spoken and unspoken perceptions, and continuing to build against a set of six cultural levers: vision, values, behaviors, language, systems, and recognition.

Talent Management & Development

Talent is an organization’s single largest expenditure and most defining asset. High-performing businesses are rethinking their attitudes and actions on managing their talent. We help our clients improve how they plan, source, attract, engage, develop, reward, and mobilize their employees and leaders to maximize performance and capitalize on the potential of their workforce.

In a business environment characterized by game-changing transformation, strategic change initiatives are constant and pervasive. We offer change management as a managed service, with a keen focus on your workforce’s engagement, for clients who require a dependable pool of change management practitioners that can execute sustainable change programs while raising the collective bar of an organization’s ability to effectively transform.

Latest thinking

our leaders

Mindy Bostick

Global People and Change Lead Expert
Mindy Bostick leads North Highland’s People and Change capability. She has over 30 years of experience helping organizations realize their business objectives through successful transformational change. Mindy has deep expertise in leadership alignment, organizational change management, process improvement and technology implementations.

Susan Edwards

Associate Vice President
Susan has more than 20 years of experience in talent management and consulting, helping leaders align strategy, culture and systems to achieve business results. Her expertise includes organizational change, leadership development, employee engagement, and training.

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