Big Ideas Made Real
Strategy means nothing without results. Tangible results are what disrupt the market, propel a company past the competition, and transform customers into brand loyalists.
At North Highland, we design customized strategies to generate in-year returns, while driving innovation and solidifying the foundation for the future. We use a nimble, adaptive approach that enables organizations to disrupt current markets and grow into new ones. With an obsessive commitment to results, we create strategies aligned to your specific objectives. We measure our success based on your bottom-line results.
How We Can Help
We help you thrive by designing, valuing, and implementing new customer-centric strategies and business models. We combine key North Highland disciplines, including Strategy, Customer Experience, Insights, Futures, and Data & Analytics, to generate unique insights into customers and stakeholders. Our multi-disciplinary approach enables you to outperform competitors in meeting customers’ aspirations and needs.
Tapping into emerging technology and business models, we assess and diagnose your business to pinpoint ways to accelerate growth. We identify new growth opportunities, design the operations, and help mobilize your human capital to translate strategy into tangible pipelines and, ultimately, bottom-line results.
We partner with clients to identify and capture opportunities to increase efficiency, reduce costs, develop new capabilities, and leverage technology for automation and unlocking growth.
Mergers, Acquisitions & Transformation
We are passionate about transforming structural changes into a strategic advantage that drives growth, enhances scale, and sharpens enterprise focus.
Driving Higher Value and ROI on Growth and Innovation
North Highland surveyed more than 200 senior business leaders about their growth and innovation (G&I) experiences. The results—presented throughout this report—spotlight the most prevalent challenges and their perceived impact on G&I returns.
Return on Innovation: Five Rules to Increase Your Innovation ROI Now
The value of innovation cannot be measured by the originality of an idea, or the net sales it ultimately produces. The path to greater returns on innovation investment may in fact be paved with seemingly broken ideas applied to old things in new ways. To effectively capture greater ROI, we must share freely. We must encourage safe, incremental risk-taking. And we must be willing to take things apart to truly understand how they might come together better.
Sustainable Business Model Key to Specialty Pharmacy Success
Specialty Pharmacy presents a large and rapidly expanding opportunity for hospitals and academic medical centers to realize improvements in clinical care for patients with chronic conditions. Establishing and managing a Specialty Pharmacy that achieves clinical and financial performance expectations requires a flexible, dynamic business model.
Getting Beyond Strategy Definition to Successful Execution
The American Red Cross was facing regulatory scrutiny, decentralized operations and a leadership change. North Highland helped them better align their organization with key objectives, measure operations against strategic goals, and execute key endeavors.