Strategy and Advisory
Big Ideas Made Real
Strategy is nothing without results. Results are what disrupt the market. Results are what prompt worried debates in your competition’s boardroom. Results are what turn customers into brand loyalists.
At North Highland we design strategies that improve specific elements of your business, technology and operations – elements that create differentiated capabilities, enhance competitive positioning, and deliver measurable performance improvement and a significant return on investment. With an obsessive commitment to results, we create and execute the strategy to get you there.
How We Can Help
Strategy Planning and Development
It is leadership, foresight and honesty that drives our success in developing actionable, insight-driven strategies that help organizations achieve mission-critical goals. We identify the core competencies necessary for future growth, and blueprint the way for organizations to get there.
It’s one thing to develop an enterprise strategy for growth – it’s quite another to make it happen. We bring the leadership and functional expertise to organizations that need help bringing their mission, vision, and corporate strategy to life.
Sometimes, the greatest business transformation can be achieved by linking cross-functional, cross-geographical, and cross-business unit challenges with cohesive strategy and leadership. We deliver customized operational strategies that apply the right initiatives, sequencing, timing and metrics to drive results with broad business impacts.
With a focus on improving enterprise returns, we examine and address every driver of EBITDA, including volume, pricing, product mix, input costs, and SG&A.
From due diligence through integration planning, we help ensure that value-definition and benefit-capture following mergers, acquisitions, alliances and diversities are focused and swift.
We help companies increase market share and optimize wallet share with their most valuable customers with strategy that delivers results in markets, products, customer segments, channels, pricing, and omni-channel customer experience.
Product & Service Innovation
We empower innovative cultures with operating models that are efficient, effective and capable of rapidly developing new products and services that deliver measureable value and ROI.
Return on Innovation: Five Rules to Increase Your Innovation ROI Now
The value of innovation cannot be measured by the originality of an idea, or the net sales it ultimately produces. The path to greater returns on innovation investment may in fact be paved with seemingly broken ideas applied to old things in new ways. To effectively capture greater ROI, we must share freely. We must encourage safe, incremental risk-taking. And we must be willing to take things apart to truly understand how they might come together better.
Sustainable Business Model Key to Specialty Pharmacy Success
Specialty Pharmacy presents a large and rapidly expanding opportunity for hospitals and academic medical centers to realize improvements in clinical care for patients with chronic conditions. Establishing and managing a Specialty Pharmacy that achieves clinical and financial performance expectations requires a flexible, dynamic business model.
Getting Beyond Strategy Definition to Successful Execution
The American Red Cross was facing regulatory scrutiny, decentralized operations and a leadership change. North Highland helped them better align their organization with key objectives, measure operations against strategic goals, and execute key endeavors.
Alex serves as President at North Highland, leading our North and UK Region, Strategy and Advisory, Service Lines, Sparks Grove and Data & Analytics here at the firm. Previously serving as President of Sparks Grove, he brings 20 years of strategy, marketing, and digital consulting, along with deep CX expertise, to North Highland. A long-time agency executive, Alex has experience in media planning, advertising, promotion, and direct marketing. Prior to joining North Highland and Sparks Grove, Alex was the Chief Digital Officer of Havas Worldwide New York and President of Havas Worldwide Digital, North America. While at Havas, Alex was responsible for leading global Client relationships with IBM, Intel and Diageo, providing strategic leadership for digital innovation and CRM.
Global Head of Strategy and Performance Improvement
Tina Ehrig is the global lead for North Highland’s Strategy team and Performance Improvement service line with over 20 years of experience in consulting. Prior to joining North Highland, Tina was a Partner in Accenture’s Business and IT Strategy practices. Tina specializes in helping clients achieve higher performance through growth initiatives, operational excellence work, and transformation efforts.