Managed Services

Make smarter investments in business and it change

Managed Services blends our super-powered expertise with our innovative long-term service offering to help clients make smarter investments in business and IT change. We use our business management consultation experience to build capability of the client teams through training and development using our tried and tested methodologies. Our services cover business analysis as well as project and program management, and enable measurable and sustainable improvement to some of the world’s largest organizations.


Our BA Managed Service has a flexible pool of Business Analyst professionals at the ready to flex with client demand. Giving clients access to a wide range of functional, technical, digital, Agile and process skills at a click of a finger. This is all wrapped up in a professional service delivery framework giving clients what they need, when they need it.
Our PPM Managed Service has an expert pool of project and program management professionals to drive forwards clients’ change portfolio, scaling up and down in line with business demand. We can also deliver Project / Program Management Office (PMO) services on a fixed-price basis, giving all the benefits of our great people, tools and methodologies, together with defined service levels for a simple monthly charge – taking the stress out of everything PPM.

Charles Vivian

Managing Director Firm Leadership
Charles serves as Managing Director, enhancing the firm's client strategy and activities. With more than 20 years of experience and based in London, Charles is laser focused on ensuring that North Highland is focused on broadening and enhancing the services we provide to better meet the evolving needs of our clients and to respond to the rapidly changing business environment. He has a background in starting and building businesses both as a consultant and as a founder and CEO.

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