your next move

The future is yours to build, today. To build the future requires rethinking how you plan and strategize in your organization. Our insights equip you to predict and adapt to emerging trends including artificial intelligence, digital, and ways of working—all while instilling a fundamental commitment to people.

Our Thinking

Cybersecurity Help Wanted

Digital

In our experience leading workforce development programs for clients across various industries, and the results of two North Highland-sponsored surveys conducted in October 2017 and April 2018.

Perspective

Building a Culture with Intentionality

As an organization, culture can be your secret weapon. Our own Sara Roberts discusses the importance of building a culture with intentionality.

Video

Lead Where You Stand

Ways of Working | People

The diagnostic and guiding principles that follow are informed by our in-depth experience in helping hundreds of clients across numerous industries drive customer-centric change.

Perspective

AI for the Common Good

Digital

The following report draws on input from luminaries in AI, and the results of a North Highland-sponsored survey conducted in October 2017, which identified the top strategic priorities for business leaders in 2018.

White Paper

Building Cognitive Solutions: The Unexpected Impacts

Our own Michael Hollar and Joni Roylance share insights around the unexpected impacts that cognitive solutions might bring.

Life Sciences’ Next Move into AI with Data

Digital

Patient-centricity” is emerging as one of the biggest buzzwords in life sciences today, but shouldn’t the criticality of putting patients first be self-evident?

Blog

The Path to Professional Salvation for Modern IT Leaders

Ways of Working

Today's technology leaders must learn how to become transformation business experts, driving the digital opportunity with the CMO or CDO, and looking beyond operational improvements to achieve competitive advantage through innovation.

White Paper

What's Next? AI and the Human Experience

Do you know what's next for AI? Hear from our own Michael Hollar and Joni Roylance on what they think is on the horizon for AI and the human experience.

Keeping Pace in Our Autonomous Future

Ways of Working | Digital | People

While the automotive industry may be impacted first, all companies will be fundamentally changed by autonomous vehicles (AVs).

Perspective

Taking the Lead With Analytics

Ways of Working | Digital

Throughout this report are results from a North Highland-sponsored survey conducted in January 2018.

White Paper

Your Next Move Into Equality: The Case for Behavioral Change (Part One)

People | Ways of Working
Let’s set this against a clear backdrop: we know that diversity is good for business.

Blog

Your Next Move Into Equality: Making Progress Real (Part Two)

People | Ways of Working
While women’s rights have advanced, there’s still much to be gained when establishing true parity.

Blog

Partnership Principles

Digital | Ways of Working
Financial institutions are in a race against their traditional counterparts to partner with or acquire the right startups first, reaping the benefits of innovative, lower-cost solutions before competitors do.

Perspective

Solidifying a Future-Ready Tolling Solution

Digital
Our client, a state tolling authority, engaged us to procure a new, more scalable back office solution.

Case Study

Modularity In Focus

Ways of Working
Our experts have identified the critical failure points and procurement best practices to boost the odds of success in the move to a modular Medicaid Management Information System (MMIS).

Perspective

The Best Kept Revenue Secret in Healthcare

Ways of Working
Healthcare organizations: the value-based future is yours to build. MACRA is the ideal place to get started.

Blog

Redefining the Renewal Experience

Ways of Working | People
Explore how North Highland helped a UK energy and home services company redefine the renewal experience for its business customers

Case Study

Making Advisory More Human

Global Financial Services Lead Jill Jacques explains why people pick financial advisors based on human experience, factoring in "trust" and "personalized service" more than anything in their decision making.

Video

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