Dan Reardon
Dan is CEO of North Highland. Prior to being named CEO, he served as President and Chief Operating Officer and as a Vice President heading the company’s process, strategy, and enterprise customer relationship management service areas. Dan has more than 25 years of experience in strategic planning, merger integration, organizational change, and operations management.
Navid Ahdieh
Navid has 20 years of experience designing and embedding new business, operational, and organizational models. With an extensive transformation background, Navid specializes in helping clients grow and become more sustainable by optimizing their focus on customer interactions, developing resilient leaders, and creating alignment between strategic objectives and outcomes.
Jim Arnold
Jim currently serves as Managing Director and President of Managed Services at North Highland. He has extensive experience in management consulting with specific areas of expertise include strategy and advisory, strategic planning, management consulting operations, process improvement, merchandising, assortment planning, budgeting and forecasting, store operations and product development.
Alex Bombeck
Alex leads the firm’s client-facing strategy and sales and demand generation activities, including go-to-market strategies. Alex’s approach, both within the firm and with clients, transforms organizational and operational processes in ways that support new ways of working, greater enterprise agility, and cultures rooted in collaboration and co-creation.
Lauren Childers
As Managing Director and Chief Financial Officer at North Highland, Lauren oversees the financial growth and development for the firm. As a seasoned CFO, Lauren’s 15 plus years of expertise covers a breadth of corporate finance and strategic planning for high growth environments.
Tony Doocey
Tony Doocey has spent the last 30 years leading the transformative changes required to thrive in today’s market. Across technology, sales, customer experience, and people and change management, Tony has helped companies design and execute transformation programs that reshape infrastructures and operating models to meet future business needs.
Anne Game
With more than 30 years of consulting experience, Anne Game’s transformative work in the manufacturing, consumer products and hospitality sectors has been both sustainably valuable and immediately impactful. She’s watched the stock of a struggling enterprise tick up real-time as the results of her three-month value creation project were presented, and she is equally inspired by the ongoing growth and long-term capabilities...
Ben Grinnell FBCS
Ben is a Managing Director at North Highland. He has worked at the firm for 12 years, advising technology leaders on applying next-generation IT to transform the way organizations gain speed and agility. He is a recognized thought leader and driver in the DevOps movement, and an expert in applying DevOps to transform enterprise technology. He is also a fellow of the British computer society.
Matthew Klein
As Chief Marketing Officer and head of sales, Matt leads North Highland’s Marketing, Business Development, Sales Enablement, Sales Operations, IT, and Communications functions. He brings over 20 years of experience pioneering go-to-market, voice-of-customer, customer experience, demand generation, and digital marketing programs that have resulted in sustained, top- and bottom-line growth.
Barbara Ray
Barbara has more than 25 years of experience leading profitable strategies for clients across industries. Her growth and leadership initiatives have been instrumental in generating greater client value and inspiring ingenuity and integrity within the firm and with clients.
Jennifer Mancuso
Jennifer Mancuso is Vice President of Human Resources & People Strategy at North Highland. She brings over 15 years of experience driving human strategy across a variety of industry sectors including bio-medical, manufacturing and transportation.
Paul Falor
As North Highland’s chief information officer and head of technology strategic alliances, Paul Falor is driven by a passion to enable efficiency and innovation through technology. Paul has spent more than two decades leading information technology and information security initiatives for companies in the financial services and consulting industries.
Board of Managers
Dan Reardon
Dan is CEO of North Highland. Prior to being named CEO, he served as President and Chief Operating Officer and as a Vice President heading the company’s process, strategy, and enterprise customer relationship management service areas. Dan has more than 25 years of experience in strategic planning, merger integration, organizational change, and operations management.
Loretta Penn
Loretta is the founder and President of PECC, LLC, an executive coaching and consulting company. Penn works with senior executives, business owners, entrepreneurs and individuals to create greater alignment between business goals, vision and profitability.
Alex Bombeck
Alex leads the firm’s client-facing strategy and sales and demand generation activities, including go-to-market strategies. Alex’s approach, both within the firm and with clients, transforms organizational and operational processes in ways that support new ways of working, greater enterprise agility, and cultures rooted in collaboration and co-creation.
Bill Douglas
Board of ManagersWilliam (Bill) W. Douglas, III is a 30-year veteran of the Coca-Cola system with extensive international experience. He joined Coca-Cola Enterprises, Inc. in July 2004, serving as the Chief Financial Officer from 2005 to 2013. As Executive Vice President and CFO, Bill oversaw the 2010 transformation of CCE into a European operating company, enabling a return of nearly $7 billion in cash to shareowners in the following years.
Barbara Ray
Barbara has more than 25 years of experience leading profitable strategies for clients across industries. Her growth and leadership initiatives have been instrumental in generating greater client value and inspiring ingenuity and integrity within the firm and with clients.
Nick Shreiber
Board of ManagersNick is an international executive with more than 30 years of senior leadership experience in both line management and management consulting. As CEO of Nick Shreiber & Associates, LLC, he advises business leaders on issues of strategy, organization, and operations.
Keith Wetmore
Board of ManagersKeith currently serves as Managing Director for Major, Lindsey & Africa, the world’s largest legal search firm. He retired from his former role as Chair Emeritus of the law firm Morrison & Foerster, LLP at the close of 2017. Previously, while at Morrison & Foerster, Keith served as Chair of the Firm and Chief Executive Partner from 2000 to 2012.