We strive for excellence

Our clients deserve nothing less than our best foot forward

Alex Bombeck

Alex Bombeck

Chief Executive Officer

North Highland CEO Alex Bombeck has dedicated his career to helping enterprises transform their organizational and operational processes to support new ways of working, greater enterprise agility, and cultures rooted in collaboration and co-creation. He brings more than 25 years of experience including serving as Chief Digital Officer at Havas Worldwide, and playing pivotal roles in steering digital consulting practices at several agencies.

Navid Ahdieh

Navid Ahdieh

Managing Director, Global Lead of Strategy and Management Consulting

Navid has over 20 years of expertise in designing and embedding new customer, workforce, and operational models for clients that drive growth and resilience through change and transformation.

In addition to Navid's role as Managing Director, he serves as Global Lead of the firm’s Strategy and Management Consulting practices. Navid also serves on North Highland’s Diversity, Equity and Inclusion Committee, and he guides the firm’s next-generation talent strategy program (The Academy).

Jim Arnold

Jim Arnold

Managing Director and President, Managed Services

Jim currently serves as Managing Director and President of Managed Services at North Highland. He has extensive experience in management consulting with specific areas of expertise include strategy and advisory, strategic planning, management consulting operations, process improvement, merchandising, assortment planning, budgeting and forecasting, store operations and product development. 

Lauren Childers

Lauren Childers

Managing Director and Chief Financial Officer

As Managing Director and Chief Financial Officer at North Highland, Lauren oversees the financial growth and development for the firm. As a seasoned CFO, Lauren’s 20 plus years of expertise covers a breadth of corporate finance and strategic planning for high growth environments. Prior to joining North Highland, Lauren served as the CFO at BeavEx where she led the company’s accounting, financial reporting, financial planning and analysis, tax, risk management, and strategic planning.

Tony Doocey

Tony Doocey

Managing Director, Managed Services

Tony Doocey has spent the last 35 years leading the transformative changes required to thrive in today’s market. Across technology, sales, customer experience, and people and change management, Tony has helped companies design and execute transformation programs that reshape infrastructures and operating models to meet future business needs. 

Anne Game

Anne Game

Managing Director

With more than 30 years of consulting experience, Anne Game’s transformative work in the manufacturing, consumer products and hospitality sectors has been both sustainably valuable and immediately impactful. She’s watched the stock of a struggling enterprise tick up real-time as the results of her three-month value creation project were presented, and she is equally inspired by the ongoing growth and long-term capabilities... 

Ben Grinnell

Ben Grinnell FBCS

Managing Director

Ben is a Managing Director at North Highland. He has worked at the firm for 12 years, advising technology leaders on applying next-generation IT to transform the way organizations gain speed and agility. He is a recognized thought leader and driver in the DevOps movement, and an expert in applying DevOps to transform enterprise technology. He is also a fellow of the British computer society. 

Lia Keel

Lia Keel

Managing Director

Lia is Managing Director at North Highland. She has more than 25 years of experience in large-scale transformation engagements in Fortune 100 organizations and deep expertise in the areas of strategy, performance improvement, solution design and development, process analysis, and digital in a number of different verticals and environments. Her industry experience spans the retail and CPG, financial services, and utilities sectors.

Matt Klein

Matthew Klein

Managing Director and Chief Marketing Officer

Matt leads North Highland’s Marketing, Communications, Sales Enablement, and Sales Operations functions. He is also responsible for the firm's platform for growth through its Enterprise Business Agility Program and IT function. Matt brings over 25 years of experience pioneering go-to-market, voice-of-customer, customer experience, demand generation, and digital marketing programs that have resulted in sustained, top- and bottom-line growth.

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Barbara Ray

Managing Director and President, Client Services

Barbara has more than 25 years of experience leading profitable strategies for clients across industries. Her growth and leadership initiatives have been instrumental in generating greater client value and inspiring ingenuity and integrity within the firm and with clients.

Jennifer Mancuso

Jennifer Mancuso

Vice President of Human Resources

Jennifer Mancuso is Vice President of Human Resources & People Strategy at North Highland. She brings over 15 years of experience driving human strategy across a variety of industry sectors including bio-medical, manufacturing and transportation. 

Prior to joining North Highland, Jennifer served as the Vice President of Human Strategy at Vero Biotech where she built the firm’s HR function, defined human strategy to support commercialization, and doubled the size of the team in anticipation of commercialization. 

Paul Falor

Paul Falor

Chief Information Officer and Head of Technology Strategic Alliances

As North Highland’s chief information officer and head of technology strategic alliances, Paul Falor is driven by a passion to enable efficiency and innovation through technology. Paul has spent more than two decades leading information technology and information security initiatives for companies in the financial services and consulting industries. 

Board of Managers

Dan Reardon

Dan Reardon

Executive Chair

Dan joined North Highland in 1997 and served as CEO from 2005 to 2021; transitioning to Executive Chair in 2022. He led the growth of the firm from its Atlanta headquarters to become the leading change and transformation firm. Dan also serves on the board of directors for ICR, Coastal Cloud and the Metro Atlanta Chamber of Commerce, and he is a member of the Truist Member Advisory Board for Atlanta.

Loretta Penn

Loretta Penn

Lead Director, Board of Managers

Loretta is the founder and President of PECC, LLC, an executive coaching and consulting company. Penn works with senior executives, business owners, entrepreneurs and individuals to create greater alignment between business goals, vision and profitability. Loretta was recognized as the Private Company Director of the Year by the National Association of Corporate Directors in 2022.

Alex Bombeck

Alex Bombeck

Chief Executive Officer

North Highland CEO Alex Bombeck has dedicated his career to helping enterprises transform their organizational and operational processes to support new ways of working, greater enterprise agility, and cultures rooted in collaboration and co-creation. He brings more than 25 years of experience including serving as Chief Digital Officer at Havas Worldwide, and playing pivotal roles in steering digital consulting practices at several agencies.

Joseph Conte

Joseph Conte

Board of Managers

Joseph Conte is Chief Operating Officer at Standish. Prior to joining Standish, Joe spent over twenty years as a Managing Director at Lazard in New York focused on financial, business and tech-enabled services. Before Lazard, Joe was a partner of a middle-market focused investment bank which he and his partners grew to 130 people and sold to Lazard. Early in his career, Joe was a corporate attorney and represented public companies and private companies in public and private market transactions.

Bill Douglas

Bill Douglas

Board of Managers

William (Bill) W. Douglas, III is a 30-year veteran of the Coca-Cola system with extensive international experience. He joined Coca-Cola Enterprises, Inc. in July 2004, serving as the Chief Financial Officer from 2005 to 2013. As Executive Vice President and CFO, Bill oversaw the 2010 transformation of CCE into a European operating company, enabling a return of nearly $7 billion in cash to shareowners in the following years. Beginning in 2013, Bill served as head of CCE’s Supply Chain team, before retiring in 2015. Bill is Vice Chairman of the University of Georgia Foundation.

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Barbara Ray

Managing Director and President, Client Services

Barbara has more than 25 years of experience leading profitable strategies for clients across industries. Her growth and leadership initiatives have been instrumental in generating greater client value and inspiring ingenuity and integrity within the firm and with clients.

Keith Wetmore

Keith Wetmore

Board of Managers

Keith currently serves as Managing Director for Major, Lindsey & Africa, the world’s largest legal search firm.  He retired from his former role as Chair Emeritus of the law firm Morrison & Foerster, LLP at the close of 2017.  Previously, while at Morrison & Foerster, Keith served as Chair of the Firm and Chief Executive Partner from 2000 to 2012. Elected to four successive terms as CEO of the global firm, Keith is credited with doubling the revenue of the firm and tripling profitability within his 12-year tenure as CEO.