Our Leaders

Dan Reardon

Managing Director, Chief Executive Officer Chairman of the Board

Dan is CEO of North Highland. Prior to being named CEO, he served as President and Chief Operating Officer and as a Vice President heading the company’s process, strategy, and enterprise customer relationship management service areas. Dan has more than 25 years of experience in strategic planning, merger integration, organizational change, and operations management.

Jim Arnold

Managing Director and President Firm Leadership

Jim currently serves as Managing Director and President at North Highland. He has extensive experience in management consulting with specific areas of expertise include strategy and advisory, strategic planning, management consulting operations, process improvement, merchandising, assortment planning, budgeting and forecasting, store operations and product development. 

Lauren Childers

Managing Director and Chief Financial Officer Firm Leadership

As Managing Director and Chief Financial Officer at North Highland, Lauren oversees the financial growth and development for the firm. As a seasoned CFO, Lauren’s 15 plus years of expertise covers a breadth of corporate finance and strategic planning for high growth environments.

Anne Game

Managing Director Board of Managers Firm Leadership

With more than 30 years of consulting experience, Anne Game’s transformative work in the manufacturing, consumer products and hospitality sectors has been both sustainably valuable and immediately impactful. She’s watched the stock of a struggling enterprise tick up real-time as the results of her three-month value creation project were presented, and she is equally inspired by the ongoing growth and long-term capabilities... 

Matthew Klein

Managing Director, COO and CMO Firm Leadership

Serving as North Highland’s Chief Operating Officer and Chief Marketing Officer, Matt leads the firm’s operations, marketing, information technology, and talent acquisition functions. He has pioneered go-to-market, performance improvement, voice-of-customer, sales operations, and digital marketing programs that have driven sustained, bottom-line growth.

Barbara Ray

Managing Director and Global Public Sector Lead Firm Leadership

With more than 20 years’ experience leading profitable growth strategies for organizations engaged in the government sector, Barbara Ray brings deep industry expertise to her roles as managing director and global public sector lead. At North Highland, Barbara’s growth and leadership initiatives have been instrumental in generating greater client value and inspiring ingenuity and integrity firm wide. 

Paul Falor

Chief Information Officer and Head of Technology Strategic Alliances Firm Leadership

As North Highland’s chief information officer and head of technology strategic alliances, Paul Falor is driven by a passion to enable efficiency and innovation through technology. Paul has spent more than two decades leading information technology and information security initiatives for companies in the financial services and consulting industries. 

Navid Ahdieh

Managing Director

Navid has 20 years of experience designing and embedding new business, operational, and organizational models. With an extensive transformation background, Navid specializes in helping clients grow and become more sustainable by optimizing their focus on customer interactions, developing resilient leaders, and creating alignment between strategic objectives and outcomes.

Alex Bombeck

President and Managing Director

As North Highland’s Managing Director and President, Alex leads the firm’s client-facing strategy and sales and demand generation activities, including go-to-market strategies. His approach, both within the firm and with clients, transforms organizational and operational processes in ways that support new ways of working, greater enterprise agility and cultures rooted in collaboration and co-creation.

Tony Doocey

Managing Director and Global Media, Entertainment, and Communications Lead Firm Leadership

Tony Doocey has spent the last 30 years leading the transformative changes required to thrive in today’s market. Across technology, sales, customer experience, and people and change management, Tony has helped companies design and execute transformation programs that reshape infrastructures and operating models to meet future business needs. 

Ben Grinnell

Managing Director

Ben Grinnell is a Managing Director leading our Technology & Digital Service Line. Ben has been with North Highland for 12 years advising technology leaders on applying next generation IT to transform the way organisations gain speed and agility. He is a recognised thought leader and driver in the DevOps movement and its application in transforming enterprise technology.

Jeff McMahon

Managing Director Firm Leadership

For more than 20 years, Jeff McMahon has enabled Fortune 100 companies to shape the future of the rapidly shifting financial services, telecommunications and energy and utilities industries. Through strategy articulation, enterprise risk management, business process optimization and merger integration, Jeff’s career is marked by strategies that grow revenue, enhance efficiencies and mitigate risk. 

Charles Vivian

Managing Director Firm Leadership

Charles serves as Managing Director, enhancing the firm’s client strategy and activities. With more than 20 years of experience and based in London, Charles is laser focused on ensuring that North Highland is focused on broadening and enhancing the services we provide to better meet the evolving needs of our clients and to respond to the rapidly changing business environment.

Jennifer Mancuso

Vice President of Human Resources Firm Leadership

Jennifer Mancuso is Vice President of Human Resources & People Strategy at North Highland. She brings over 15 years of experience driving human strategy across a variety of industry sectors including bio-medical, manufacturing and transportation. 

Board of Managers

Dan Reardon

Managing Director, Chief Executive Officer Chairman of the Board

Dan is CEO of North Highland. Prior to being named CEO, he served as President and Chief Operating Officer and as a Vice President heading the company’s process, strategy, and enterprise customer relationship management service areas. Dan has more than 25 years of experience in strategic planning, merger integration, organizational change, and operations management.

Alex Bombeck

President and Managing Director

As North Highland’s Managing Director and President, Alex leads the firm’s client-facing strategy and sales and demand generation activities, including go-to-market strategies. His approach, both within the firm and with clients, transforms organizational and operational processes in ways that support new ways of working, greater enterprise agility and cultures rooted in collaboration and co-creation.

Anne Game

Managing Director Board of Managers Firm Leadership

With more than 30 years of consulting experience, Anne Game’s transformative work in the manufacturing, consumer products and hospitality sectors has been both sustainably valuable and immediately impactful. She’s watched the stock of a struggling enterprise tick up real-time as the results of her three-month value creation project were presented, and she is equally inspired by the ongoing growth and long-term capabilities... 

Keith Wetmore

Board of Managers

Keith currently serves as Managing Director for Major, Lindsey & Africa, the world’s largest legal search firm.  He retired from his former role as Chair Emeritus of the law firm Morrison & Foerster, LLP at the close of 2017.  Previously, while at Morrison & Foerster, Keith served as Chair of the Firm and Chief Executive Partner from 2000 to 2012.

Loretta Penn

Lead Director Board of Managers

Loretta is the founder and President of PECC, LLC, an executive coaching and consulting company. Penn works with senior executives, business owners, entrepreneurs and individuals to create greater alignment between business goals, vision and profitability.

Bill Douglas

Board of Managers

William (Bill) W. Douglas, III is a 30-year veteran of the Coca-Cola system with extensive international experience. He joined Coca-Cola Enterprises, Inc. in July 2004, serving as the Chief Financial Officer from 2005 to 2013. As Executive Vice President and CFO, Bill oversaw the 2010 transformation of CCE into a European operating company, enabling a return of nearly $7 billion in cash to shareowners in the following years.

Nick Shreiber

Board of Managers

Nick is an international executive with more than 30 years of senior leadership experience in both line management and management consulting. As CEO of Nick Shreiber & Associates, LLC, he advises business leaders on issues of strategy, organization, and operations.