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WE ARE READY TO GET YOU AHEAD, IN AN INDUSTRY THAT IS ALWAYS EVOLVING.
Meet our growing team, full of energy and passion, and with a clear vision to embrace change with you now. We are the consulting firm that Financial Services organizations choose to accelerate and execute on their change and transformation initiatives. From tailoring a strategy to working within your culture and organizational goals to optimize implementation. We meet you where you are to Press Fast Forward.
Our Expertise
Our Work in Action
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% of clients say we flex for change
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% of clients say we deliver value fast
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% of clients are repeat buyers
We've Earned Our Stripes
Clients cite North Highland’s sensitivity and respect for their corporate culture as a differentiator that enables the firm to consult effectively at all levels of an organization.
With its people-centric, experience design driven approach, North Highland stands out for its ability to operationalize change strategies and mobilize client resources to achieve tangible results.
North Highland’s Human-Centered Organization Design Methodology is tailor-made for building client capability with its collaborative approach that incorporates drivers of employee engagement from strategy through execution.
Meet Our Experts
Elizabeth Searcy
Vice President, Financial Services Lead US
<p>Elizabeth is a management consulting executive with more than 20 years of experience leading teams of digital, creative, service design, customer experience, futures, employee experience, agile, design thinking, and brand experts. She has worked with B2C and B2B companies across a number of industries, including financial services, retail, CPG, and hospitality.<br />
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Rochelle Rivas
Vice President, Head of Industry Development
<p>When it comes to strategic staffing and cost containment programs for Fortune 100 companies, Rochelle’s experience is nothing short of extensive. Serving as president of DARTON GROUP Consulting before North Highland, Rochelle is an expert in sourcing highly experienced healthcare and project management professionals. If engaging clients into large scale transformation wasn’t enough, Rochelle spends her own time as a business and community leader, giving back to the Charlotte region where she lives and serving on the executive teams of several leading local and national non-profits.</p>
Henry Waddington
Associate Vice President, Financial Services Lead UK
<p>Henry is a seasoned financial services professional with over 15 years experience in banking and Financial Services advisory. Henry leads North Highland’s UK Financial Services industry practice, overseeing delivery and client engagement. </p>
<p>He has delivered transformation programmes partnering with numerous global financial services clients including over 5 years working on strategy and execution with a global US bank. He brings experience and skills in programme management, business analysis, target operating model design, stakeholder management and process performance improvement</p>
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Vito Delzotto
Expert Practitioner
<p>Vito is a consultant with the North Highland Company. He has 38 years of industry experience in global banking with an emphasis on Risk, Control and Regulatory Compliance. He is experienced in the following areas: Corporate and Investment Banking, Securities Services, Investment Management, Fiduciary, Consumer Banking and Mortgage, Bank Money Movement and Payments and IT Security.</p>
Scott Tedcastle
Director
<p>Scott is a Director at North Highland and works with many of our largest clients shaping Managed Services solutions across the U.S. He has extensive experience in management consulting across the private and public sectors with an emphasis on process and program improvement, sales and marketing, budget and forecasting, and customer experience. Scott is also a certified Scrum Master.</p>
Simon Piesse
Vice President
<p>Simon is a Vice President at North Highland and leads the firm's Managed Services solution. He helps clients to shape adaptive workforce strategies that fit their unique needs and has a proven track record of delivering complex transformational programs. He specializes in operational strategy, change management, process and performance improvement, procurement, sourcing, and business analysis. His technical skills span Agile, Lean Six Sigma, business process transformation, project management, requirements management, training, and facilitation. Simon is also a certified Scrum Master.</p>
Josephine Palm McArdle
Director, Business Development
<p>Josephine leads North Highland’s Financial Industry Business Development Team equipping our clients with the expertise and tools to solve their regulatory, strategic, data and change management initiatives. </p>
<p>She has over a decade of world wide experience in development, and change management. She has previously been working as a consultant in both Europe and Asia supporting some of the world’s largest companies in an array of industries, including Real Estate, Pharma and Financial Technology.</p>
<p>Her expertise includes working as a startup advisor in Silicon Valley, focusing on Technology, and holding roles at various firms, including over five years at Capgemini, before joining North Highland.</p>
<p>Josephine holds a Bachelor of Science in Real Estate Science and Management, a Master of Science in Disruptive Innovation as well as an MBA.</p>
Our Thinking
