Financial Services

<p>With 25 years of experience in the financial services industry, Mike has established himself as a seasoned leader with a proven track record in driving business growth, enhancing client relationships, and delivering innovative financial solutions. Over the course of his career, he has held various senior roles, demonstrating exceptional leadership and strategic vision. Mike started his career as an Equity Trader on the floor of the New York Stock Exchange where he spent 7 years as a trader before joining Merrill Lynch in Regulatory Operations. Mike transitioned from Merrill Lynch to Bank of America and led Risk and Control Assessments for Global Markets Operations. Most recently, he has spent 14 years at Capco and led the Finance, Risk, &amp; Compliance practice.</p><p>Mike’s deep understanding of the market and regulatory environments, combined with a commitment to client excellence, has earned him a reputation as a trusted advisor. Throughout his career, he has consistently contributed to the success of his organizations, making significant impacts in both the business and its people. Mike's expertise and dedication make him an asset in the ever-evolving financial landscape.</p>

Chelsey is a consultant with the North Highland Company. She has more than 10 years of experience in organizational change management, marketing and public relations. She has worked in the financial services, consumer goods, fashion design, and public relations services industries. She has led teams in a variety of industries, executed complex change management strategies and plans, developed and managed strategic communications, and coordinated client/consumer engagement and media events.

<p style="margin-bottom:9px">Navid has over 20 years of expertise in designing and embedding new customer, workforce, and operational models for clients that drive growth and resilience through change and transformation.</p> <p>In addition to Navid's role as Managing Director, he serves as Global Lead of the firm’s Strategy and Management Consulting practices. Navid also serves on North Highland’s Diversity, Equity and Inclusion Committee, and he guides the firm’s next-generation talent strategy program (The Academy).</p>

<p>Josephine leads North Highland’s Financial Industry Business Development Team equipping our clients with the expertise and tools to solve their regulatory, strategic, data and change management initiatives.&nbsp;&nbsp;</p> <p>She has over a decade of&nbsp;world wide&nbsp;experience in development, and change management. She has previously been working as a consultant in both Europe and Asia supporting some of the world’s largest companies in an array of industries, including Real Estate, Pharma and Financial Technology.</p> <p>Her expertise includes working as a startup advisor in Silicon Valley, focusing on Technology, and holding roles at various firms, including over five years at Capgemini, before joining North Highland.</p> <p>Josephine holds a Bachelor of Science in Real Estate Science and Management, a Master of Science in Disruptive Innovation as well as an MBA.</p>