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WE ARE READY TO GET YOU AHEAD, IN AN INDUSTRY THAT IS ALWAYS EVOLVING.
We are highly skilled and experienced strategists and executioners that navigate complex organizational structures, identify interoperability opportunities, and target root causes with practical solutions. Grounded in data, an action-orientation, and industry-leading change management, we accelerate and optimize returns on your investments as the market changes.
Our Expertise
North Highland enables financial services to drive growth and efficiency, reduce costs, and streamline regulatory compliance. We do this through digitally optimized ways of working, improved processes, and digital transformation and technology modernization to create sustainable value.
Let North Highland Execute Your Regulatory Responses Quickly and Effectively
Stay in compliance and avoid scrutiny from regulators with improved processes for resolution for common industry challenges.
Our team of experts has deep industry expertise and experience in regulatory response. We’ll create the appropriate checks or controls and perform tests ahead of regulator audits so you can feel confident that you’ll get it right the first time. We’ll also implement the right controls and enable proactive monitoring to protect your organization. With our focus on scale and speed, our approach enables faster activation and resolution. Let’s get started.
Our Work in Action
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% of clients say we flex for change
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% of clients say we deliver value fast
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% of clients are repeat buyers
We've Earned Our Stripes
One of 14 leading organizational change management providers.
Major Player in its recent re-ports on People & Organizational Consulting and Employee Experience.
One of six Pacesetters in digital transformation and digital services.
Meet Our Experts
Rochelle Rivas
Vice President, Head of Industry Development
<p>When it comes to strategic staffing and cost containment programs for Fortune 100 companies, Rochelle’s experience is nothing short of extensive. Serving as president of DARTON GROUP Consulting before North Highland, Rochelle is an expert in sourcing highly experienced healthcare and project management professionals. If engaging clients into large scale transformation wasn’t enough, Rochelle spends her own time as a business and community leader, giving back to the Charlotte region where she lives and serving on the executive teams of several leading local and national non-profits.</p>
Henry Waddington
Associate Vice President, UK Financial Services Lead
<p>Henry is a seasoned financial services professional with over 15 years experience in banking and Financial Services advisory. Henry leads North Highland’s UK Financial Services industry practice, overseeing delivery and client engagement. </p>
<p>He has delivered transformation programmes partnering with numerous global financial services clients including over 5 years working on strategy and execution with a global US bank. He brings experience and skills in programme management, business analysis, target operating model design, stakeholder management and process performance improvement</p>
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Clint Watson
Associate Vice President, Financial Services Commercial Executive
<p>Clint Watson is the Associate Vice President, Financial Services Commercial Executive at North Highland. Clint wears many hats with multifarious leadership responsibilities in providing value to our clients during a time of significant transformation for North Highland. Prior to re-joining North Highland, Clint served as the Senior Vice President & Chief of Staff to the Executive Vice President, Chief Transformation & Digital Officer at Novant Health (an $8B integrated healthcare system with 800+ clinics and hospitals) and spent over a decade in management consulting with DARTON GROUP Consulting, a rapidly growing, entrepreneurial/boutique management consulting firm based in Charlotte, NC. DARTON GROUP Consulting was named among Charlotte’s fastest-growing “Fast 50” companies by the <em>Charlotte Business Journal</em> for 5 consecutive years. In this role, Clint led strategic consulting services to clients in a variety of industries, including Financial Services. Clint also previously served as an Adjunct Business & Accounting instructor. Clint serves on the Board of Directors of Time Out Youth (an LGBTQ Youth Resource Center) in Charlotte, NC, and also volunteers with Big Brothers Big Sisters of the Central Carolinas and The American Heart Association, Circle of Red.</p>
<p>Clint has a master’s degree in business administration (MBA) from Montreat College and a Bachelor of Arts Degree (Accounting) from Washington & Jefferson College.</p>
Vito Delzotto
Expert Practitioner, Regulatory Response
<p>Vito is a consultant with over 38 years of industry experience in global banking with an emphasis on Risk, Control and Regulatory Compliance. He is experienced in the following areas: Corporate and Investment Banking, Securities Services, Investment Management, Fiduciary, Consumer Banking and Mortgage, Bank Money Movement and Payments and IT Security.</p>
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Simon Piesse
Vice President, Global Managed Services Lead
<p>Simon leads the firm's Managed Services solution. He helps clients to shape adaptive workforce strategies that fit their unique needs and has a proven track record of delivering complex transformational programs. He specializes in operational strategy, change management, process and performance improvement, procurement, sourcing, and business analysis. His technical skills span Agile, Lean Six Sigma, business process transformation, project management, requirements management, training, and facilitation. Simon is also a certified Scrum Master.</p>
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Josephine Palm McArdle
Director
<p>Josephine leads North Highland’s Financial Industry Business Development Team equipping our clients with the expertise and tools to solve their regulatory, strategic, data and change management initiatives. </p>
<p>She has over a decade of world wide experience in development, and change management. She has previously been working as a consultant in both Europe and Asia supporting some of the world’s largest companies in an array of industries, including Real Estate, Pharma and Financial Technology.</p>
<p>Her expertise includes working as a startup advisor in Silicon Valley, focusing on Technology, and holding roles at various firms, including over five years at Capgemini, before joining North Highland.</p>
<p>Josephine holds a Bachelor of Science in Real Estate Science and Management, a Master of Science in Disruptive Innovation as well as an MBA.</p>
Our Thinking
