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Your Partner for Better Outcomes

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Ready for Outcomes?

WE’RE THE LEADER IN MAKING CHANGE HAPPEN

Our team is ready to help Health and Human Services (HHS) agencies achieve sustainable outcomes.

We partner with Medicaid, Health & Human Services, health benefits exchange, and health information exchange organizations.  

Working seamlessly with your team, North Highland is your partner, adviser, and challenger. Whether you’re facing changes in complex systems, regulations, or constituent needs, we are by your side to define your vision, articulate how to make it happen, and deliver toward it. Along the way, you can lean on us as a connector, advocating with vendors and federal partners on your behalf—always keeping your best interests at heart. 

How We Help

ONE TEAM

Count on us as your partner, adviser, and challenger. 

We recognize that your people know the public sector, bringing skills and institutional knowledge from a diverse, unique blend of shared experiences. We won’t try to replace that. Instead, we strive to embed ourselves within your team. 

ACTION NOW

Hitting the ground running from day one. 

We’re here to break down large initiatives and strategies into roadmaps and actionable steps forward—no matter how complex the system, regulatory climate, or initiative in question. We’re unafraid to shift course based on your needs—even if that means a change to the contract.  

LASTING CAPABILITY

Equipping you to carry forward sustainable constituent outcomes. 

We work on teaming from the start, bringing the optimal mix of expertise and a pragmatic approach. With us, there are no cookie-cutter solutions; we listen intently and develop solutions that suit the nuances of your organization and the public sector.  

A PROVEN PARTNER IN SUCCESS

NAVIGATING CHANGING REGULATORY, LEADERSHIP, AND CONSTITUENT NEEDS

Whether you’re facing complex system implementation and integration, elevated constituent expectations, or multi-vendor management, the path forward is filled with challenge and opportunity. As your partner, we offer pragmatic, actionable solutions that help you overcome the challenges and seize the opportunities. Our approaches are designed to deliver incremental benefit—that means there’s no waiting until the end of a project to see value. 

HOW WE HELP

OUR WORK IN ACTION

MEET OUR CHANGEMAKERS

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