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Enabling transformation across the value chain
Fueled by passion, client commitment, and experience, we hit the ground running to create results from day one. We bring a smart, actionable approach and then some; we’re committed to getting the work done at global, enterprise scale.
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Our Work in Action
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% of clients say we are action-oriented
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% of clients say we flex for change
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Years managing complex programs
North Highland’s Human-Centered Organization Design Methodology is tailor-made for building client capability with its collaborative approach that incorporates drivers of employee engagement from strategy through execution.
ALM Intelligence
North Highland believes employee well-being needs to be baked into workforce strategy, rather than treated as a siloed technical issue on some transformation checklist.
ALM Intelligence
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Scott Friedrichs
Vice President, Life Sciences
<p>Scott is a seasoned leader with more than 20 years of experience in Management Consulting. He is also an expert in leading large-scale transformation programs across major Life Sciences clients and has an extensive track record in mergers, acquisitions, divestments, organizational design, and shared services transformation. Most recently, Friedrichs served as U.S. head of Consulting at Chaucer Group. Prior to this experience, he was the global co-lead of Implementation at PA Consulting. </p>
Ariel Quick
Associate Vice President, Life Sciences
<p>Ariel is a career consultant who has experience at both large and small firms around the world and specializes in strategy and transformation in highly regulated industries. While her earlier career focused on strategy, operating models, and M&A work for Financial Services clients, she more recently has been driving growth, building a strong, sustainable team, and developing client relationships leading multiple accounts in the Life Sciences sector. Ariel is an avid football fan – both American and European – and although having two small children has put a hold on some more adventurous travel, she still enjoys getting out for a hike or walk on the beach. </p>
Amy Turnquist
Associate Vice President, Life Sciences Lead
<p>Amy Turnquist has more than 20 years of experience leading teams to create and deliver innovative, client-centric solutions that connect pharmaceutical brands with their HCP and consumer audiences. In her role as an Associate Vice President at North Highland, Amy helps healthcare organizations transform their engagement strategy, driving sustainable change and measurable impact by keeping people at the heart of every decision.</p>
<p>Her passion for digital engagement and marketing innovation has made her a recognized thought leader and a frequent speaker at leading industry events, including Reuters Events, Digital Pharma East, the Association of Medical Media, Pharma CX Summit, and the Digital Health Coalition.</p>
Dean Evans
Associate Vice President, Life Sciences
<p>With 20+ years' management consulting experience, Dean is a proven leader in advisory and delivery of Business Transformation and Technology programs for Life Sciences, Financial Services, and Energy clients. His specific areas of expertise include Operating Model & Roadmap Development, PMO Design & Build, Cloud Roadmap & Enablement, Data Center & Application Migration, Cybersecurity Risk Assessment, Outsourcing & Service Management, and Transformation Program Leadership.</p>
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