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Life Sciences

Disruption is the new normal.

Managing disruption requires new strategies and rapid change. We work with nine of the world’s top life sciences companies to help them transform for the future: from enabling launches to delivering personalized medicines; from science-based R&D processes to patient-centric development. By working throughout the research–delivery continuum, we provide the depth and breadth of experience needed to deliver outcome-driven operational excellence.

How We Help

Strategy Execution and Benefit Realization

We combine experienced consultants, deep capabilities, a spectrum of services, and role-based approaches to tailor highly effective strategy execution solutions. 

Harnessing Human Experience

Our human experience (HX) approach creates experiences that are designed for meaning, purpose, and connection, helping clients capture the hearts and minds of patients, providers, payors, and employees.

Accelerating Value Post-Acquisition or Divestiture

We create an immersive experience that ensures collective understanding around roles, responsibilities, processes, and governance following an acquisition.

Maximizing Business Insights

We excel at bridging the gap between business and analytics teams to create data visualizations, dashboards, and insights that resonate with the business and guide trusted decision-making. 

Operational Effectiveness and Efficiency

Our experienced teams help boost productivity while reducing expenses, automating functions with Artificial Intelligence (AI), and enhancing service quality while maximizing profitability.

Our Work In Action

North Highland helped a leading pharmaceutical organization execute an enterprise-wide digital transformation. This initiative enabled better-informed decisions through insight into healthcare providers' (HCPs') preferences around how they interact with, and receive information from, the organization.

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We've Earned Our Stripes

Vanguard Leader Corporate Services Consulting

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Strong Performer in Customer Experience

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Vanguard Leader in Change Management

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Latest Thinking

Blog

Life Sciences’ Next Move into AI with Data

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Transforming Means of Interaction
Case Studies

Transforming Means of Interaction

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Blog

Growth Fueled by Innovation: A 2017 Outlook on the Pharma and Life…

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Erik Raper

Vice President

Erik is a client portfolio executive within North Highland leading consulting services for Northeast US across the Life Sciences and Service Industry sectors. Erik has spent more than two decades helping lead Fortune 500 organizations through large-scale transformation programs to enhance customer engagement, improve operational performance, and drive digital technology modernization.

Andrew Stainsby

Client Executive

Andrew has nearly twenty years of experience in industry and as a business consultant. He has undertaken a wide range of assignments across a variety of industry sectors including Life Sciences, Consumer Goods, Telecommunications, Government, Utilities, and Leisure. His clients during this time have included SABMiller, GSK, Network Rail, M&S and the Francis Crick Institute.

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