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Powering your most complex challenges
Media trends are never fixed for long. The same goes for groundbreaking communications. So stay on the right side of change with North Highland - we work with some of the world's leading communications and media businesses. Everything from complex initiatives to finetuning organizational design, program management and beyond.
How We Help
Our Work in Action
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We've Earned Our Stripes



Meet Our Experts

Anthony Shaw
Managing Director and UK Business Lead

<p>Anthony has significant experience in both management consulting and industry. With a focus on driving growth, his expertise includes new business-building by leveraging digital technologies, innovative partnerships and products, and workforce transformation.</p>

Anne Game
Managing Director

<p>With more than 30 years of consulting experience, Anne Game’s transformative work in the manufacturing, consumer products and hospitality sectors has been both sustainably valuable and immediately impactful. She’s watched the stock of a struggling enterprise tick up real-time as the results of her three-month value creation project were presented, and she is equally inspired by the ongoing growth and long-term capabilities... </p>

Tony Doocey
Managing Director, Managed Services

<p>Tony Doocey has spent the last 35 years leading the transformative changes required to thrive in today’s market. Across technology, sales, customer experience, and people and change management, Tony has helped companies design and execute transformation programs that reshape infrastructures and operating models to meet future business needs. </p>

Matthew Thalakottur
Principal

<p>Matthew is a business transformation and digital innovation solutions leader at North Highland with over 18 years of professional experience in and outside of management consulting. He has worked across industry sectors including telecommunications, technology, energy, financial services, and the public sector. Matthew has held a wide range of roles, from large-scale, global enterprise transformation programmes to digital innovation solution commercialisation.</p>

Alex Rattray
Principal, Customer Transformation & UK Rail Sector Lead

<p>Alex is a Principal in North Highland’s Transport & Infrastructure practice with a focus on Transformation and customer experience. Leading North Highland’s UK Rail sector activities, Alex is passionate about driving innovation and customer focused change throughout the UK Rail sector. He has significant consulting experience in business transformation, strategy and implementation and is recognised by his clients for his ability to drive practical action aligned to business strategy through experience in complex implementation.</p>

Andy Trebilcock
Principal, Experience Design

<p>Andy has over nine years of experience leading employee engagement, communications, and leadership alignment projects. He is an expert in mobilizing transformation programs and helping organizations clarify direction and vision. In the last few years of his career, Andy has focused on telecommunications, working across UK and US businesses. Prior to this, he has worked across healthcare, retail, transportation, leisure, and infrastructure sectors</p>
Our Thinking


