Enhancing Capabilities For The Public Good

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Public Sector

The growing pains of change.

Those who serve growing populations face increased demands, limited resources and heightened risk as they work to make the world a better place, one citizen at a time. We help leaders in government in all levels accomplish more with greater efficiencies. We understand the unique challenges of the public sector, and lean in on mitigating risk and delivering value that positively impacts both the bottom line and society at large.


How We Help

Strategic Planning And Business Cases

We apply a local market perspective and experience to conduct assessments and feasibility studies; secure funding; and define roadmaps with data-driven benchmarking. 


Procurement Lifecycle Strategy

From market scans and negotiation support to internal strategy development and change management, our experienced leaders help reduce risk and drive greater value in the procurement process.


Project Delivery

Our project delivery teams apply localized expertise and PMO gold standards to orchestrate large system replacements, and skillfully synchronize moving parts and people to complete programs and projects on time, within budget and in perfect harmony.


Data & Analytics

We partner with public agencies to design, evaluate and share data in ways that support decision-making and spur citizen engagement, while improving governance, data exchange and system inter-operability.


Human Capital & Change Management

We deliver human capital strategies for the changing workforce. Equipped with industry leading practices and talent management approaches, our team stands ready to accelerate your human capital projects towards becoming more aligned, agile, and impactful.


Process Improvement

We work with public agencies across the globe to unlock new efficiencies with smarter, faster, and more cost-effective ways of working, going beyond one-time fixes to establish cultures of continuous improvement.


Experience Design

We bring the right skills in people-centered design to the public sector, while aligning to government standards and principles. We conduct research to inform the design of solutions that create more engaging and meaningful user experiences.


General Government Services

We offer government entities a full range of public sector consulting services to align strategies, improve operations and efficiency, empower people, manage suppliers, leverage technology, and expand citizen services.


Health and Human Services

We help government entities effectively manage and implement aligned systems, initiatives, and priorities to deliver the very best client outcomes.



We provide strategic guidance to transportation companies to keep economies thriving.



We provide services to improve processes and promote student success, giving educators the tools to educate our children, developing our world’s future leaders.


UK Central and Local Government

From strategy formulation to execution, we bring a breadth of expertise to design UK Central and Local Government solutions with the needs of people at the core. We are focused on firm alignment, generating sustainable efficiencies, and embedding the use of technology to create differentiated results.



We've Earned Our Stripes

Latest Thinking

Maximizing Your MMIS Transformation

Maximizing Your MMIS Transformation

Telehealth: A Look Ahead (Part Three)

Telehealth: A Look Ahead (Part Three)

Telehealth Part Two

Telehealth: Steps for Sustaining Quality of Care (Part Two)


Telehealth: Reimagining Care for Susceptible Communities (Part One)

The Interoperability and Patient Access Rule: Getting the Order Right (Part Two)

The Interoperability and Patient Access Rule: Getting the Order Right…

Wayne Messina

Wayne Messina PMP

Vice President and Global Public Sector Lead

Wayne is a Vice President and leads the firm’s US Public Sector Practice. He has over 25 years serving the public sector and helping clients through complex transformations. Specific areas of his expertise include strategy development, project and program management, financial planning, business case development, procurement, and cost analysis.

Ben Grinnell

Ben Grinnell FBCS

Managing Director

Ben is a Managing Director at North Highland. He has worked at the firm for 12 years, advising technology leaders on applying next-generation IT to transform the way organizations gain speed and agility. He is a recognized thought leader and driver in the DevOps movement, and an expert in applying DevOps to transform enterprise technology. He is also a fellow of the British computer society. 

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