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Public Sector

The growing pains of change.

Those who serve growing populations face increased demands, limited resources, and heightened risk as they work to make the world a better place, one citizen at a time. We help leaders in government in all levels accomplish more with greater efficiencies. We understand the unique challenges of the public sector and specialize in mitigating risk and delivering value that positively impacts both the bottom line and society at large.

We Serve Different Sub-Sectors

Health and Human Services

We work with our HHS partners to get more from their transformation investments by crafting and implementing shared infrastructure and workforce strategies designed to generate greater value and lasting change.



We help transportation organizations of all kinds – from Departments of Transportation and tolling agencies to transit systems and airports – transform their businesses by taking advantage of future trends in mobility.

Emergency Management

We offer services to help state and local government emergency management entities provide critical resources to those businesses and citizens directly impacted by disasters.  Our command center provides a full suite of capabilities to administer the entire disaster response and recovery program.


We help regulatory agencies optimize programs to deliver fair and protective services that directly benefit citizens and businesses.  We offer services to create more efficient processes with internal operations and customer service strategies that make it easier to adhere to regulatory laws.


We work with leaders in federal government to support their public service missions and bring better services to the American public.  

General Government Services

We support state and local governmental agencies from all subsectors in their quest to provide more efficient and effective services for their locales, from strategy through execution.

What Our Clients Are Saying

“We have the unique opportunity to take [North Highland’s] report and use it as the foundation to rebuild NJ TRANSIT into a 21st century agency”

Diane Gutierrez-Scaccetti, Chair, NJ TRANSIT; Commission, New Jersey Department of Transportation


We've Earned Our Stripes

Latest Thinking

Driving Continuous Improvement at the Speed of Innovation
Case Studies

Driving Continuous Improvement at the Speed of Innovation

Enhancing Emergency Response for Those in Need
Case Studies

Enhancing Emergency Response for Those in Need

A Streamlined Approach to Modular Certification - Here's How to Be Ready

A Streamlined Approach to Modular Certification: Here's How to Be…

How Generational Diversity Can Help You Upskill for the Future of Work

Perspectives from the Annual Healthcare IT Connect Summit

Future in Flux: Top Health & Human Services Trends for 2022

Future in Flux: Top Health & Human Services Trends for 2022

Meet Our Experts

Wayne Messina

Wayne Messina PMP

Vice President and Global Public Sector Lead

Wayne is a Vice President and leads the firm’s Public Sector Practice. He has over 25 years serving the public sector and helping clients through complex transformations. Specific areas of his expertise include strategy development, project and program management, financial planning, business case development, procurement, and cost analysis.

Ben Grinnell

Ben Grinnell FBCS

Managing Director

Ben is a Managing Director at North Highland. He has worked at the firm for 12 years, advising technology leaders on applying next-generation IT to transform the way organizations gain speed and agility. He is a recognized thought leader and driver in the DevOps movement, and an expert in applying DevOps to transform enterprise technology. He is also a fellow of the British computer society. 

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