Achieving Outcomes Through Tech

<p>David, a Vice President at North Highland, is a visionary entrepreneur and business executive who is relentless in his pursuit of evidence-based insights and AI to reveal the whole story behind data, so actions can be taken with confidence. He expertly blends big data, linguistics, cognitive psychology, and artificial intelligence to decipher the root cause of consumer behavior and its impact on global business outcomes.</p>

<p>Rob has over 20 years of customer strategy and customer-driven transformation expertise. He has led hundreds of successful customer and employee-centered engagements for B2B and B2C clients across industries. Rob specializes in helping our clients expand their market presence via experience-based differentiation.</p>

<p>Ben is a Managing Director at North Highland. He has worked at the firm&nbsp;for 12 years, advising technology leaders on applying next-generation IT to transform the way organizations gain speed and agility. He is a recognized thought leader and driver in the DevOps movement, and an expert in applying DevOps to transform enterprise technology. He is also a&nbsp;fellow of the British computer society.&nbsp;</p>

<p>Cliff is an Vice President with North Highland. He has over 15 years of experience in Technology Consulting, Process Improvement, and Data Analytics with 15 years of industry and consulting experience. Industry expertise includes Retail, Financial Services, Hospitality, Insurance, CPG, and Healthcare with business unit expertise in Marketing, Supply Chain, Inventory Management, Store Operations, Merchandising, Call Center, Services, and Finance.</p>

<p>Ben Chamberlain serves as the Vice President responsible for advancing our Strategic Portfolio Management (SPM) best practices and software solutions. With over two decades of experience as a management consulting and enterprise software executive, he has successfully developed groundbreaking SPM solutions. These solutions have played a pivotal role in facilitating business transformation and enhancing business agility for numerous global 2000 companies.</p>

<p>Courtney Albert is an Associate Vice President with the North Highland Company. She has over 18 years of experience in Organizational Strategy, Design, and Transformation across multiple industries, including retail &amp; consumer products, financial services, hospitality, media &amp; entertainment, public sector, non-profit, and life sciences. Specific areas of expertise include organizational assessments &amp; impact analysis, strategic and capability roadmaps, capability modeling, operating frameworks, organizational structures, skills &amp; competencies development, career pathing, communications strategy &amp; design, and organizational change management (OCM). She is passionate about helping clients navigate complex challenges &amp; environments, with an emphasis on agility and value.</p> <quillbot-extension-portal></quillbot-extension-portal>

<p>Kylie is a Principal in Workforce Transformation at North Highland. She has over 13 years of experience shaping and delivering organizational transformations by taking a people-centric approach to change. She has worked with businesses across a diverse range of industries and has expertise in workforce strategy, operating model and organizational design, capability development, and change management.</p>