When confronting COVID-19 and immediate threats to the viability of your business, you inevitably have incomplete information to inform decision-making. As the crisis unfolds in real-time, new insights into the scale of the pandemic, government response, economic policies (e.g., interest rates), and organizational impact emerge hourly. In the days and weeks that follow, immediate needs such as liquidity and cash flow typically drive decisions, necessitating a focus on the workforce levers that protect near-term financial health.
To address these imperatives, astute business leaders will look beyond workforce right-sizing and consider the core people and capabilities they should nurture with an eye towards future differentiation. In this e-book, we explore how you can approach near-term crisis response with actions that assure long-term future performance.