NH360 has developed this Privacy Policy to explain how we may collect, retain, use, process, share and transfer your personal data when you use our products and services. This Privacy Statement is designed to help you obtain information about our privacy practices and to help you understand your privacy choices when you use our products and services.

Our privacy commitments are fundamental to the way we run our business. These commitments apply to everyone who has a relationship with us - including customers, partners and website visitors. NH360 is committed to respecting your privacy. We will protect your privacy, limit the amount of personal information collected and keep your personal data safe. We use encryption and other security safeguards to protect customer data. We will not sell your personal data to anyone, for any purpose. That's the bottom line.

This policy applies to all information we collect about you, information we collect directly from you, information we automatically collect, and information we collect through our products and services.

Personal data, also referred to as PII or personally identifiable information is information that identifies or reasonably can be used to identify you. Anonymous information (i.e. information that doesn't or can't be reasonably used to identify you specifically) and aggregate information (i.e. information taken from many peoples' data that is combined into groups or categories) are not considered personal data. Examples of personal data include your: (i) Name, (ii) Mailing address, (iii) Email address, and (iv) Phone number. Anonymous information is information that doesn’t identify you and can't reasonably be used to identify you specifically. Finally, aggregate information is information taken from many people’s data and combined into anonymous groups or categories.

We want you to know exactly what data we collect and use. NH360 may collect and use the following information:

• Your name
• Login and authentication information
• Information about the device(s) you use, including IP addresses
• Information about the service usage
• Subscription preferences
• Any other information you upload or provide to us.

We will only use your personal data if we have a contractual relationship governing our use of your personal data or a pre-existing business relationship. Otherwise, NH360 does not use your personal data in any way.

We strive to let you know in advance what will happen to your personal data. If we intend to use your personal data for purposes other than those listed in this policy, or if we intend to disclose it to a third party acting as a controller not previously identified, we will only do so with your explicit consent.

You trust your data to us -- not to third-parties. Therefore, we do not share your personal data with third parties without your explicit consent.

If you are a resident in the European Economic Area, Switzerland or UK you have the right to: opt-out of some collection or uses of your personal data, including the use of cookies and similar technologies and the use of your personal data for marketing purposes and the anonymization of your personal data for data analyses, access your personal data, rectify it, restrict or object to its processing, or subject to exemptions under law, request its deletion, receive the personal data you provided to us to transmit it to another company, withdraw any consent provided and where applicable, lodge a complaint with your supervisory authority.
You can find a list of the European DPAs here:

https://ec.europa.eu/newsroom/article29/items/612080/en

If you have questions about or need further information concerning the legal basis on which we collect and use your personal data, please contact us at: privacy@northhighland.com.

We provide you with certain rights regarding your personal data, subject to certain exceptions and limitations:

1. Right to request access to the personal data we have collected about you, transfer and restrict the processing of specific pieces of personal information we collected about you and learn how we collect this information, our purpose in collecting it and the types of parties we may have disclosed it to.

2. Right to delete the personal data we have collected from you.

3. Right to opt-out of selling or sharing of your personal data with third-parties, if applicable.

4. Right not to receive discriminatory treatment for the exercise of privacy rights conferred by applicable laws.

If you would like to opt-out of sharing or selling of your personal data, please email us at privacy@northhighland.com.

If you are a resident of Canada, you have the right to access your personal data and rectify it, withdraw any consent provided and, where applicable, lodge a complaint with your supervisory authority.

You may exercise any applicable rights described above by contacting us at privacy@northhighland.com. If you wish to lodge a complaint with a supervisory authority, in Europe you may contact the necessary supervisory authority. In Canada you may contact the relevant supervisory authority. We may require additional information from you to verify your identity and residence before we can process your request. We also reserve the right not to restrict access to your information or to limit your rights (e.g., if such disclosure is prohibited by law or if the rights of another individual might be violated). In some instances, this may mean that we are able to retain your personal data even if you withdraw your consent.

NH360 will take appropriate steps to make sure that transfers of personal data are in accordance with applicable law and carefully managed to protect your privacy rights and values. Also, transfers will be done in accordance with acceptable contractual requirements or limited to countries which are recognized as providing an adequate level of legal protection.

If there is a conflict between this policy and an applicable law, we will apply the standard that provides more protection to you.

We will not take any action that will have a significant impact on you based on automated decision-making.

NH360 will cooperate with law enforcement and regulatory officials possessing the appropriate jurisdiction. NH360 will disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements, as well as data breach notification requirements.

Communicating with us through email, text messages and social media is inherently insecure. Please don't send us sensitive personal data via these forms of communication.

In certain jurisdictions, you have a right to lodge a complaint with your local supervisory authority if you have concerns about how we are processing your personal data. We ask that you please attempt to resolve any issues with us first, although you have a right to contact your supervisory authority at any time. If you have any questions, concerns or complaints regarding our compliance with this notice and the data protection laws, or if you wish to exercise your rights, we encourage you to first contact us at: privacy@northhighland.com.

Prior to collecting, using or sharing personal data, we define and document the specific, legitimate business purposes for which it is needed. We determine and document how long personal data is needed for those defined business purposes and applicable legal requirements. We do not collect, use or share more personal data than is needed or retain it in identifiable form for longer than is needed for those defined business purposes and applicable legal requirements.

Cookies keep track of your visits to websites and activity online. A cookie is a small piece of data that is stored on your computer, tablet, or phone. NH360 uses cookies and similar technologies to collect additional website usage data and to operate our services.

Depending on the applicable laws of the region where you are located, you can choose not to allow some type of cookies. If you are a resident of EEA, UK or Switzerland, your browsers’ settings may be set to decline cookies and alert you to opt-in when a website is attempting to place a cookie on your computer. If applicable, please change your cookie preferences in your browser. However, some of our services may not function properly if you disable cookies.

When your browser or device allows it, we use both session cookies and persistent cookies to better understand how you interact with our services, to monitor aggregate usage patterns and to personalize and otherwise operate our services such as by providing account security, personalizing the content we show you. Under no circumstances will NH360 track user's individual activity on the Internet outside of the website or application from which the technology originates, share the data obtained through such technologies, without the user’s explicit consent, cross-reference, without the user’s explicit consent, any data gathered from web measurement and customization technologies against personal data to determine individual-level online activity, or collect personal data without the user’s explicit consent in any fashion.

NH360 ensures compliance with this policy through a comprehensive audit and enforcement plan. This audit and enforcement plan ensures that the policies set forth are consistently and accurately implemented. Additionally, we undertake periodic reviews of this policy to determine whether provisions should be updated.

We believe your account is yours. You may update information about you at any time by logging into your online account. If you wish to delete your account, please email us at privacy@northhighland.com.

We will only collect, use and share your personal data where we have a legal right to do so. In these cases we will look after your information at all times in a way that is proportionate and respects your privacy rights.

We want the data about you to be correct. You have a right to request that we change certain inaccurate personal data. We may seek to verify the accuracy of the personal data before rectifying it.

NH360 may share customer information within our family of companies for a variety of purposes. To facilitate our global operations, NH360 may transfer personal data from your home country to other locations across the world. To protect your personal data, we will only transfer data to countries that provide an adequate level of personal data protection. If the data is transferred to countries without adequate protection, we will use additional safeguards to ensure your data is protected.

We reserve the right to update this privacy notice at any time, and we will provide you with a new privacy notice when we make any substantial updates. We may also notify you in other ways from time to time about the processing of your personal information.