North Highland is the leader in making change happen, ready to get you ahead, in an industry that is always evolving.
Meet our growing team, full of energy and passion, and with a clear vision to embrace change with you now. We are the consulting firm that Financial Services organizations choose to accelerate and execute on their change and transformation initiatives. From tailoring a strategy to working within your culture and organizational goals to optimize implementation. We meet you where you are to Press Fast Forward.
WHAT'S DIFFERENT ABOUT US?
North Highland is best-in-class at driving execution, getting you to the finish line. Our experts rapidly progress your change and transformation initiatives to make you successful – quickly.
We care about having impact and setting you up for success over the long run, so we share our knowledge, building your team’s capabilities, not creating dependencies. Allowing you and your team to adopt new skills along the way.
WHAT ANALYST FIRMS SAY ABOUT US
Clients cite North Highland’s sensitivity and respect for their corporate culture as a differentiator that enables the firm to consult effectively at all levels of an organization.
With its people-centric, experience design driven approach, North Highland stands out for its ability to operationalize change strategies and mobilize client resources to achieve tangible results.
North Highland’s Human-Centered Organization Design Methodology is tailor-made for building client capability with its collaborative approach that incorporates drivers of employee engagement from strategy through execution.
CASE STUDIES OF OUR WORK
In this highly regulated environment, our client understood that the path to differentiation and growth was through CX.
Helping A Financial Services Organization Prepare For Continuous Change
Helping a Financial Services Client Transform Their Customer Experience
Our partnership with North Highland has enabled us to integrate change into the fabric of how we execute projects and elevate our internal skills and capabilities to support enterprise-wide transformations.
Our Perspective On Change
How does change management need to change in highly regulated industries?
65% of financial services firms point to knowledge/skills as the top roadblock in achieving their strategic plan