Accelerated Insight with North Highland

Power change with North Highland's Decooda CX I.Q. insights platform. Together we can examine data and extract deeper meaning more efficiently and precisely.

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Every Customer’s State of Mind in Real Time

Understand the “why” behind customer behavior so you can create exceptional experiences that generate profitable returns. With our AI-powered tool we empower Change and Transformation at scale by prioritizing efforts more effectively and enabling data-driven decision making.

We are invested in helping our clients navigate complex transformations. Decooda CX I.Q. tells us the ‘why’ behind what motivates customers, enabling us to help companies design exceptional experiences for their customers that generate profitable returns. It accelerates our client’s ability to find the needle in the haystack of data and quickly translate insights to actions.

Alex Bombeck, CEO of North Highland
The Contact Center Journey Series: Building a CX-Led Contact Center (Part One)
Press Release

North Highland Acquires Decooda CX I.Q. to Accelerate Data-Driven Insights

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