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OUR WORK IN ACTION
North Highland helped one of the world’s largest banks implement a New Product Development process to bring products to market faster.
North Highland helped a federal utility company provide its customers with consistent and useful energy forecasting tools by streamlining their internal processes.
We've Earned Our Stripes
“We are honored to be recognized as an industry leader by ALM Intelligence for our ability to help clients drive value and achieve results.”
Looking for Relentless Improvement? Start with the Business Analyst
Business Analysis is Your Key to an Adaptive Workforce
Bolstering Operational Resilience with Leading and Lagging Indicators
A Picture Paints a Thousand Words: The Power of Models
Using Operational Efficiency to Chart the Path Forward
The Power of Integrated Operational Resilience
Chad CarmichaelProcess and Business Analysis Lead
Chad has over 20 years of experience in consulting and financial services. His expertise is in business operations, product and service delivery, and lean process improvement. Chad has delivered complex solutions to clients across industries, leveraging techniques such as service blueprinting, future state design, agile, and process mapping.
Scott RaineyVice President, Process and Business Analysis Practice
Scott has 21 years of consulting experience in the public sector with an emphasis in assisting organizations through complex projects covering the lifecycle spectrum from idea to reality to achieve the highest degree of service. Scott works directly with executives in the state and local government.
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