Transforming Ways of Working

Have a business challenge?
Process and BA

Process is the critical link between strategy and value.

Leadership changes, economic cycles, industry disrupters, and mergers and acquisitions all threaten to fracture that link. We provide you with current and future state mapping and an agile process improvement strategy that infuses fitness into your greatest competitive advantages. Our leaders are part inspired strategists, part resourceful activators, ready to optimize your resources against your greatest opportunities, from design through execution. 

We analyze and validate business needs, deconstruct and visualize business processes, and formulate and execute future-state environments that drive sustained efficiency across your business.

How We Help

Business Analysis

We help you make key decisions around how to recognize, formalize, and implement change. We combine our resource-based skills with analytic tools and data to consistently, creatively, and accurately drive sustainable results.

Intelligent Automation

Through a people-centric and phased approach, we match our capabilities to your needs and identify critical elements to improve the efficiency and speed of core business processes. The end result? We give you the ability to achieve scale and value throughout your automation journey. 

Process and Operations

To address operational pressures, our process and industry domain experts leverage their practical experience to identify operational objectives, existing gaps, and optimization opportunities.

Supply Chain

We help you develop future-proof supply chain strategies, bolstered by expertise in product development and lifecycle management, sourcing, manufacturing, and distribution. Our approach improves efficiency, reduces costs, and improves product availability.

85% of leaders listed operational efficiency as the second highest strategic priority, yet only 20% of leaders feel very prepared to address it.

2020 Beacon Report, North Highland

OUR APPROACH

Our process experts design and implement solutions to meet strategic business objectives while reinforcing change with your team to sustain results.

OUR WORK IN ACTION

We've Earned Our Stripes

Latest Thinking

 Value 101: Making the Grade with Managed Services
White papers

Value 101: Making the Grade with Managed Services

The Next Horizon for Financial Services
White papers

The Next Horizon for Financial Services

Looking for Relentless Improvement Start with the Business Analyst
Blogs

Looking for Relentless Improvement? Start with the Business Analyst

Business Analysis is Your Key to an Adaptive Workforce
Blogs

Business Analysis is Your Key to an Adaptive Workforce

Bolstering Operational Resilience with Leading and Lagging Indicators
Blogs

Bolstering Operational Resilience with Leading and Lagging Indicators

A Picture Paints a Thousand Words: The Power of Models
Blogs

A Picture Paints a Thousand Words: The Power of Models

Chad Carmichael

Process and Business Analysis Lead

Chad has over 20 years of experience in consulting and financial services. His expertise is in business operations, product and service delivery, and lean process improvement. Chad has delivered complex solutions to clients across industries, leveraging techniques such as service blueprinting, future state design, agile, and process mapping.

Scott Rainey

Scott Rainey

Vice President, Process and Business Analysis Practice

Scott has 21 years of consulting experience in the public sector with an emphasis in assisting organizations through complex projects covering the lifecycle spectrum from idea to reality to achieve the highest degree of service. Scott works directly with executives in the state and local government.

Let's Talk