How We Can Help
OUR WORK IN ACTION
North Highland enabled the organization to make changes that would enable growth and build the foundation for a culture that could sustain it.
"The merger provided an ideal time to asses the organization's capacity to deliver a compelling customer experience."
We've Earned Our Stripes
"[North Highland] services are delivered through a strategy-to-execution continuum...that fuel longer-term goals for improving performance and sustaining organizational health."
Setting the Standard
Continuous Transformation Starts with Culture
Six Common Pitfalls to Avoid Before Pressing “Go” on Your New…
Your Roadmap to Startup Success in a New Distribution Center: Year 1
Nine Questions Businesses Should Ask When Planning A New Distribution…
Sarah PowerVice President, Workforce Transformation Lead
Sarah is a change and transformation leader with 20 years’ experience working across private and non-profit sectors. She focuses on the people side of business transformation, working with senior business leaders to envision, plan and deliver enterprise-wide change.
Rob SherrellVice President, Customer Transformation Lead
Rob has over 20 years of customer strategy and customer-driven transformation expertise. He has led hundreds of successful customer and employee-centered engagements for B2B and B2C clients across industries. Rob specializes in helping our clients expand their market presence via experience-based differentiation.
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