Culture

Ready to transform?

Culture, though celebrated in the abstract, is sometimes taken for granted in an organization’s day-to-day operations—especially during the “good times.” 

In fact, only 12 percent of business leaders believe culture is a factor that drives transformation success.1 Instead, they tend to focus on more direct influencers of organizational performance, such as strategy or execution, and will blame culture as the problem when faced with a crisis or uncertainty. But as our world transforms at an ever-increasing pace, leaders must adapt their cultures with the same discipline and commitment used to make operational changes—during the good and bad times.

CHANGE'S ENABLER OR INHIBITOR.

The most successful companies leverage culture to efficiently respond to crises, navigate change, and seize opportunities. They design, shape, and develop organizational culture with purpose, actively managing it to assess engagement, ensure alignment, lift performance, drive ongoing innovation, and promote change-readiness and resilience.

Are you ready to cultivate a culture fit for the future? A culture that supports continuous change and transformation? A culture that is agile, adaptable, and flexible? Let’s get started to make change happen.  

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Make culture your key enabler of change.

We work with businesses to ensure that their culture—the attitudes, values and beliefs reflected in work and non-work related behaviors—is working to their advantage, supporting their transformation and growth potential.

We use culture to enable the organization through eight key drivers:

Vision and values

Leadership

Communication

Measurement

Capability

Teamwork

Environment

Recognition

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We’re known for developing potential and making growth a part of our clients’ cultures.

Leading analyst firms consider us a leader in Talent & Leadership Development and have recognized our expertise. We are a recognized Vanguard Leader for key consulting services within People & Change (ALM Intelligence, 2019). We earned a best-in-class distinction from ALM Intelligence for Strategy in Employee Experience (ALM Intelligence, 2019).

HOW WE HELP

Culture

Strategy, Realization, Coaching 

We believe that cultural change begins with sensing the current climate, including both spoken and unspoken perceptions, continuing to evolve against a set of eight cultural drivers: vision and values, leadership, communication, measurement, capability, teamwork, environment and recognition.

Our intensive partnering process helps leaders unlock the power of their natural strengths—and those of their team. Along the way, we develop strategies that boost success by building employee support for desired culture change and encouraging feedback as new behaviors come to life.

Employee Engagement

How can you effectively reimagine employee experiences to meet and exceed evolved expectations? Our globally recognized leadership and expertise includes crafting the people value proposition as well as the communication, design, delivery, and management of the employee experience, for maximum business impact.

WE RESPECT YOUR CULTURE AS WE HELP YOU TRANSFORM IT

OUR THINKING

Continuous Transformation Starts with Culture
White papers

Continuous Transformation Starts with Culture

Changemakers: The Culture Edition
E-Books

Changemakers: The Culture Edition

Blogs

Five Key Principles to Create a Culture Ready for Transformation

Intentional Cultures Are Resilient
White papers

Intentional Cultures Are Resilient

Continuous Transformation Calls for a Courageous Culture
Blogs

Continuous Transformation Calls for a Courageous Culture

Meet Our Experts

Kelli Klindtworth

Dr. Kelli Klindtworth, Ed.D.

Associate Vice President

Kelli is an AVP of Culture & Change Management at North Highland. She has over 17 years of professional experience across all sectors. Her consulting experience includes a focus on cultural transformation, employee engagement, change management, and organizational effectiveness. She is an accomplished project manager, a master communicator/facilitator, and a certified change manager. 

Let's Talk

1. June 2021 North Highland-sponsored survey of 200 business leaders at organizations headquartered in the U.S. or U.K. and with annual revenues > $1B.