Managed Services
Have a business challenge?
Managed Services

Manage spend and increase productivity.

Shifts in organization and delivery now require focus on Capacity, Capability and Community. North Highland’s Managed Services is a cost effective solution that delivers differentiating, value-added services and our delivery model is flexible by design.

How We Help

Business Analysis (BA)

Our BA Managed Service has a flexible pool of Business Analyst professionals with a wide range of functional, technical, digital, Agile and process skills. This is all wrapped up in a professional service delivery framework giving clients what they need, when they need it. 

Project and Program Management (PPM)

Our PPM Managed Service has an expert pool of project and program management professionals to drive forwards clients’ change portfolio. We can also deliver Project / Program Management Office (PMO) services on a fixed-price basis, giving all the benefits of our great people, tools and methodologies, together with defined service levels for a simple monthly charge.. 

Latest Insights

Case Study
Case Studies

Powering the Workforce in Telecommunications

Transforming a PMO Through Managed Services
Case Studies

Transforming a PMO Through Managed Services

Cultivating A High-Performance Workforce (When and Where You Need It Most)
Case Studies

Cultivating A High-Performance Workforce (When and Where You Need It…

Troy Sands

Vice President & Capability Lead

Troy has over 20 years of consulting and industry experience, specializing in information technology, strategic planning and execution, facilitation, process improvement, business operations, web content management, and project management. He has worked across many industries with a focus on hospitality, entertainment, energy, telecommunications, and publishing.

Tom Bodeep

Vice President, Managed Services Lead

Tom is a Vice President at North Highland, leading the firm’s Managed Services practice. He brings over 25 years of managed services experience. Previously, he spent ten years with Spherion in national account leadership roles and another decade with TRC, where he transformed a staffing provider in a leading contact center managed services company

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