Let's put the "how" in transformation.
Your operating model portrays how the essential components of your business—including people, structure, processes, governance, and technology and data—come together to make change happen. It connects strategy to execution by detailing how the transformation will be realized, and makes a point to uncover how the different components interact and intersect. Part of the operating model, your organizational strategy outlines specific roles, skillsets, and team configurations. It plays a critical role in your transformation by formally aligning the workforce and its responsibilities to your strategy.
Here's our take: Changes to people, structure, processes, governance, and technology and data all stem from decisions about the operating model and organizational strategy. By approaching every element of the operating model with a comprehensive, value-oriented mindset, you'll maximize outcomes and strengthen your muscle to adapt in a world of accelerated change.
Powered by design thinking, change management, and culture management.
Your operating model and organizational structure function as your business's prescribed guardrails. By building design thinking, change management, and culture management into your approach, you can make sure you get those guardrails right—for not only the business, but for customers and employees, too. We bring these elements together to maximize value through your operating model and ensure that desired change becomes embedded within culture.
You can bet on us.
Leading analysts recognize us as experts in Organization Strategy Consulting. We were ranked among the top 10 consulting firms for organizational strategy by ALM Intelligence. We earned best-in-class distinctions by ALM Intelligence for 1) our Client Capability Development expertise for HR Operations and Organization Strategy and 2) Project Management for Organization Strategy.
How We Help
While it is not the only provider to deliver services in agile sprints, North Highland stands out for its ability to do so in a truly seamless way that clients unanimously praise for accelerating the design and implementation of operating models. This capability attests to a level of discipline in its approach to managing engagements that has been mastered across the firm.
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Catherine Harrisson
Courtney Albert
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1. June 2021 North Highland-sponsored survey of 200 business leaders at organizations headquartered in the U.S. or U.K. and with annual revenues > $1B.