People

Ready to transform?

People power your transformation ability.

Yet, many businesses miss the golden opportunity to wield their workforce as a strategic enabler. Of all the ingredients that make a successful transformation, our research shows people as the one that business leaders feel least prepared to address.1 It can be tough to nurture the skills, workforce constructs, career paths, and employee experiences that drive the business’s strategy forward.

People

We help businesses transform with people at the heart of every decision.

When transformation is the target, focusing on processes and technology alone will not bring success. The success of your transformation lives with the people behind it: your workforce. People are foundational to the innovation, longevity, and resiliency of your organization. As such, any successful change effort must begin with harnessing the potential of your people and equipping them with the knowledge and capability to adapt and grow—because after all, transformation is infinite.

People 1

Energize your workforce and inspire change.

With our support, you can achieve business results by tapping into the potential of your people. It all starts with our expertise in how to train, motivate, and activate talent in the modern workplace—across all stages of the talent lifecycle. To exceed the rapid pace of change today, we employ intricate analytics to help organizations develop talent management strategies that are nimble, efficient, and capable of adapting to shorter and faster cycles of change.

Our team puts people at the heart of every transformation. We’ll pave your way to an energized workforce, inspiring the change you wish to see and igniting the flame of growth and performance in your organization.

People

Known experts for people-first transformations.

Leading analyst firms recognize our leadership in Capability Development and people-first transformations. We are a recognized Vanguard Leader for key consulting services within People & Change and for Communications and Change Management Consulting (ALM Intelligence, 2019). We were ranked the Change Management Consultant of the Year by Management Consulting Association in 2018. In 2019, we earned best-in-class distinctions from ALM Intelligence for Client Capability Development Communications & Change Management; Project Management - Communications & Change Management, Organization Strategy; and HR Operations, Organization Strategy Change Management - HR Technology Advisory.

How We Help

Workforce Strategy

Your workforce's potential is waiting to be unleashed. We’ll partner with you to develop a workforce strategy that brings your business strategy to life. Our approach is guided by workforce planning that enables you to visualize the benefits, risks, costs, and impacts of your workforce-related choices and ecosystem.

Talent Management & Development

We help our clients improve how they plan, source, attract, engage, develop, reward, and mobilize their employees and leaders to maximize performance and capitalize on the potential of their workforce.

Organizational Change Management

We help demystify how to make change happen on the ground, applying logic and creativity. Whatever the nature of your change initiative, we can help you inspire change, engage your people, and accelerate business results.

Organizational Strategy and Design

We equip you to design an organizational structure and system that support your business strategy through competency definitions, operating processes, and job and career frameworks.

Employee Experience and Engagement

How can you effectively reimagine employee experiences to meet and exceed evolved expectations? Our globally-recognized expertise includes crafting the people value proposition as well as the communication, design, delivery, and management of the employee experience.

North Highland goes to market with a humanistic consulting approach powered by a belief that people are key to the success of any project.

ALM Intelligence, Communications and Change Management Consulting, 2018

Our Thinking

Reskilling for the Future of Now
Blogs

Reskilling for the Future of Now

Adaptive Workforce Models
White papers

Adaptive Workforce Models

HR Future Trends
E-Books

HR Future Trends

Workforce: Reimagining the World of Work
E-Books

Workforce: Reimagining the World of Work

For the People, With the People: Reimagining Continuous Improvement
Blogs

For the People, With the People: Reimagining Continuous Improvement

Meet Our Experts

Elisabeth Coates

Elisabeth Coates

Change Management Lead

Elisabeth is an Associate Vice President at North Highland, leading the firm’s Change Management practice. She is an expert in advising clients on their large transformation programs, including setting change strategy, running change diagnostics, and mobilizing change networks. Elisabeth is skilled in building change capability through blended teams to help clients maximize value and achieve their strategic aspirations.

Mindy Bostick

Mindy Bostick

Associate Vice President

Mindy is an executive focused on change management, with over 30 years of experience helping organizations realize their business objectives through people practices. She has deep expertise in leadership alignment, organizational change management, technology implementations, and other practices that drive transformational change.

Pavan Bilkhoo

Master Practitioner

Pavan is a leader within North Highland’s Change Management practice, majoring on HR Transformation. Her background is a mix of Industry and HR Consulting. Pavan’s focus is on helping North Highland’s global HR clients realise business value through transformation across culture, change, process, technology and data.

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