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On paper, successful transformation should always result in growth or efficiency.

And business leaders in our research agree: they most commonly associate transformation with improvements that make the business more efficient or effective.1 In reality, this objective is easier said than done. Uncertain economic conditions, a changing regulatory environment, evolving consumer needs and unpredictable product demand can make your growth and efficiency objectives feel like a moving target.

 

Your Growth and Efficiency Potential Awaits.

When you work with us, this target is within reach. The key to maximizing revenue and managing costs is balancing growth and innovation strategies with sustainable performance improvements. We help you prioritize an adaptive mix of integrated approaches—including growth strategy advisory, supply chain transformation, operational efficiency, and continuous cost improvement. You’ll be in a prime spot to strengthen the bottom line with improved operating margins and enhanced agility, while powering the top line through new revenue streams, market opportunities, and innovative ways to address customer needs.

Along the way, we’ll help you move past the common barriers to successful change, including visioning, alignment, and prioritization. The result: A steady foundation for transformation, growth, and efficiency. Ready to super charge the top and bottom line? We’re here to help.

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Bringing the top and bottom line together.

Meeting unforeseen levels of e-commerce demand, eliminating process inefficiencies, reimagining go-to-market and operational strategies for maximum profitability: All are pathways to growth and efficiency in your next transformation. When you incorporate customer insights, forward-thinking growth strategy, effective people management, and future-focused workforce planning along the way, your performance potential is boundless.

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Our accolades speak for themselves.

We design customized strategies that help clients achieve measurable results, while laying the foundation for future differentiation. Just ask the leading analyst firms.

ALM Intelligence awarded us a top-ten ranking in its Corporate Services report. Not to mention, we’ve also been recognized in the firm’s M&A report and Commercial Execution report.

HOW WE HELP

Growth & Innovation Strategy

Applying collaborative design methods, market research, customer insights, and strategic planning, we help clients design growth strategies that center on customer needs and market realities. The result? Strategies that stand apart from the rest. We bring the best of design and strategic thinking to build and evaluate innovative ideas that set the agenda. Then, we can help you set up the mechanics and culture required to embrace innovative creativity for ongoing growth planning.

Go-to-Market Strategy

Once you’ve set your strategic direction, we tap into emerging business and technology models to help clients develop business cases, pilot plans, and implementation roadmaps for new revenue strategies that accelerate growth. We identify and size new growth opportunities, design the operations, and help mobilize your human capital to translate strategy into tangible pipelines and, ultimately, financial and customer results.

Supply Chain

With our deep knowledge of supply chain engineering, facility design, and labor management, we help clients address their most critical supply chain issues and offer holistic, end-to-end distribution performance improvement solutions to enable optimization and transformation.

Operational Excellence

We partner with clients to identify and capture opportunities to increase efficiencies, drive new revenues, reduce costs, develop new capabilities, and leverage technology for automation and growth. Our teams blend a range of functional and domain expertise, yielding robust and adaptive solutions, business model changes, and improved enterprise functions.​

Strategy Portfolio Prioritization

We know your time and budget is limited. We can help you evaluate competing investments and initiatives to determine the highest-value priorities. Applying a range of tools—from simple quadrant ranking to quantitative models—there’s a solution for every business challenge.

 

    INFUSING OPERATIONAL EXCELLENCE INTO EVERYTHING WE DO

    North Highland’s service delivery reflects the combination of its roots in execution-oriented delivery activities with strategy and design. The firm’s service delivery pivots on the two poles of a client’s starting position and future outlook, with an eye to balancing future-back opportunities with today-forward differentiated capabilities.

     
    ALM Intelligence, Business Strategy & Planning 2019

    The firm looks at M&A from a strategy, corporate finance perspective, helping clients squeeze the most value out of every phase of the deal process. The firm takes a highly customized approach (even tailoring proprietary frameworks, accelerators, and resources) to each firm’s deal objectives and risks.

     
    ALM Intelligence, Acquisitions Consulting Providers, 2017

    They [North Highland] take[s] a lot of trouble to make sure that the existing people know exactly what they've done and how they can carry it forward in the future. That makes a real difference. So that business can continue to grow and develop, and we've learnt something along the way.

     
    Former CEO, Transportation agency

    OUR THINKING

    A Pivotal Moment for the Supply Chain
    White papers

    A Pivotal Moment for the Supply Chain

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    Setting the Standard
    E-Books

    Setting the Standard

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    Managing Growth and Innovation Results Through Game Planning
    White papers

    Managing Growth and Innovation Results Through Game Planning

    Learn More
    Using Operational Efficiency to Chart the Path Forward
    Blogs

    Using Operational Efficiency to Chart the Path Forward

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    People Centric Divestiture
    White papers

    People-Centric Divestiture: Achieving a Higher-Value Transaction With…

    Learn More

    Meet Our Experts

    Rob Sherrell

    Rob Sherrell

    Vice President, Customer Transformation Lead
    Navid Ahdieh

    Navid Ahdieh

    Managing Director, Global Lead of Strategy and Management Consulting

    Andrew Billings

    Vice President

    Scott Mullen, Ph.D.

    Master Practitioner

    Let's Talk

    1. June 2021 North Highland-sponsored survey of 200 business leaders at organizations headquartered in the U.S. or U.K. and with annual revenues > $1B.